Virtual Monitoring Attendant

Trinity Health•Maywood, IL

6d•$17 - $22•Onsite

About The Position

Responsible for assisting the nursing staff in the continuous monitoring of patients requiring close observation via remote camera monitoring. Works cooperatively with the nursing staff and other patient health care personnel to maintain a safe environment and ensure optimal patient safety and comfort. This position works under limited supervision and receives direction and guidance from the Manager of Virtual Monitoring.

Requirements

Mental capacity to verbally interact with 12-16 active patients in various levels of distress, and maintaining calm, focused demeanor while on duty
Ability to work 12 hour shifts in a 24/7 healthcare environment
Ability to work weekends and holidays, as required
Ability to orally and in writing, report on patient activity, as needed
Basic Computer skills required, and will accompany on the job learning

Nice To Haves

Experience working in healthcare preferred, but not required

Responsibilities

Continuous visual alertness without distraction of a computer screen containing 12-16 active patients
Remain alert to 12-16 active patients at all times while on duty; anticipates, recognizes and addresses harmful behaviors
Monitor patient behaviors and movements via closed circuit camera with pan/tilt/zoom capabilities
Verbally redirect patients over digital 2-way audio device.
Immediately alerts nursing staff as necessary
Maintain calm, respectful, empathetic, and professional tone while verbally communicating with patients, staff, and fellow colleagues
Meet the expectations of nursing staff in order to keep patients safe
Provide detailed shift-to-shift report on patient activity to colleagues and nursing staff