Virtual Member Benefits Agent - All Levels

Globe Life AIL - Lisa Russel•Toledo, OH

2d•Remote

About The Position

AO Globe Life is seeking motivated, people-focused professionals to join our Work-from-Home Leadership Development Program. This opportunity is designed for individuals who want to begin by learning the business, serving clients, and developing the communication, customer service, and leadership skills needed to advance. You don't need previous insurance or management experience. We provide training, licensing guidance, one-on-one mentorship, leadership coaching, and ongoing professional development. This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Requirements

Be at least 18 years of age.
Be physically located within the United States.
Be legally authorized to work in the United States.
Have access to a computer or laptop.
Maintain reliable high-speed internet.
Have webcam and microphone capability.
Maintain a professional remote workspace.
Be comfortable using Zoom and web-based technology.
Be willing and eligible to obtain the required state Life & Health Insurance License.
Strong communication and interpersonal skills.
Natural ability to encourage and support others.
Customer-focused and service-oriented mindset.
Positive, solutions-focused attitude.
Self-motivation and personal accountability.
Strong work ethic and dependability.
Organization and effective time management.
Coachability and willingness to accept feedback.
Confidence working independently.
Ability to collaborate effectively within a virtual team.
Goal-oriented and performance-driven mindset.
Desire to continuously learn and improve.
Interest in eventually mentoring, coaching, and leading others.

Nice To Haves

Previous insurance or management experience.
Experience in customer service, retail, hospitality, healthcare, education, military service, recruiting, administration, business development, management, financial services, or sales.

Responsibilities

Serve clients through scheduled Zoom and phone appointments.
Connect with individuals who have requested information about available benefits.
Identify each client's needs and financial protection priorities.
Explain life, accident, and supplemental health insurance options.
Recommend appropriate solutions based on individual needs and eligibility.
Guide clients through applications and enrollment.
Provide ongoing policy support and professional follow-up.
Build long-term relationships through exceptional customer service.
Mentor and support newer representatives (as you progress).
Help onboard and develop team members (as you progress).
Set individual and team performance goals (as you progress).
Strengthen communication and coaching skills (as you progress).
Lead virtual meetings and development sessions (as you progress).
Track performance and identify areas for improvement (as you progress).
Build a positive, accountable remote team culture (as you progress).
Develop future leaders within the organization (as you progress).