Virtual Hotel & Cruise Reservation Specialist
About The Position
We are seeking a detail-oriented, customer-focused Remote Hotel & Cruise Reservation Specialist to help clients plan and book vacations, including cruises, hotels, and vacation packages. The role involves providing recommendations based on clients’ preferences and budgets, working with travel suppliers, and supporting clients throughout the booking process. The position is remote in the U.S. The agency is partnered with an award-winning host agency with over 70 years of experience and offers cruises, hotels, vacation homes, all-inclusive resorts, and other travel options.
Requirements
- Must be at least 18 years old and legally authorized to work in the U.S.
- Strong communication and customer service skills.
- Passion for travel and helping others plan vacations.
- Self-motivated and able to work independently.
- Comfortable using online booking systems and learning new software.
Nice To Haves
- Previous experience in customer service or sales is a plus, but not required.
Responsibilities
- Assist clients in researching, planning, and booking cruises, hotels, and vacation packages.
- Provide recommendations based on clients’ travel preferences and budgets.
- Collaborate with travel suppliers to secure deals and promotions.
- Stay updated on industry trends, travel policies, and offers.
- Handle client inquiries, booking modifications, and cancellations professionally and efficiently.
- Maintain accurate records of bookings and client interactions.
- Attend training sessions and supplier webinars to enhance knowledge.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
