Virtual Driver Orientation Coordinator

FFE Transportation Services•Lancaster, TX

2d•Remote

About The Position

This role serves as a subject matter expert for virtual orientation software at KLLM, collaborating with various departments. The Virtual Driver Orientation Coordinator will provide weekly online/virtual driver orientations for new hire experienced drivers, utilizing diverse instructional methods including group/individual instruction and computer programs. A key responsibility is facilitating the completion of pre-employment requirements such as drug screens, hair follicle tests, DOT physicals, CDL copies, and LUMA. The role requires effective communication through visual and auditory methods, planning and preparing lessons based on participant learning needs, and relating well to individuals of different ages and abilities. The coordinator must maintain a conducive online learning environment, follow an approved course of study, and provide assistance on company policy, training, equipment, and resources. Communication with the Recruiting department regarding virtual learner status is essential. The role involves managing and motivating participants under strict deadlines in a fast-paced environment, completing and maintaining new hire registration, attendance, and assessment records, and ensuring timely submission of completed courses. Collaboration with other department managers to keep curriculum current, acting as a team player, and ensuring successful truck assignments for a complete onboarding transition are also key. The coordinator will work with Operations, Maintenance, and Drivers for a seamless handoff, contribute to driver retention efforts, and perform other duties as assigned by the Orientation Manager.

Requirements

Superior communication skills, both written and verbal; must be able to communicate effectively through correct written grammar and usage
Must be highly computer literate and proficient in Excel, Word, and PowerPoint
Ability and initiative to learn and adapt to new ways of deploying classroom content
Energetic personality
Detail oriented
High degree of organizational ability with minimal direction
Comfortable with public speaking
Ability to relate to drivers in various stages of their driving career
Demonstrated ability to perform patience and professionalism under demanding circumstances
Works well independently and in a team-based environment
Strong interpersonal, problem-solving and decision-making skills
Ability to rely on experience and judgment to plan and accomplish goals
Desire and ability to self-educate on industry standards and make recommendations
Highly dependable
Professional dress and appearance
Able to support company vision and organizational awareness
Knowledge of industry safety compliance
Ability to work independently with minimal supervision
Valid driver’s license

Responsibilities

Act as subject matter expert (SME) of virtual orientation software for KLLM, which includes working with other Departments outside of Virtual Orientation
Provide weekly Online/ Virtual Driver Orientation for new hire experienced drivers
Implement a variety of instructional delivery methods, that include group or individualized instruction as well as computer programs
Facilitate completion of pre-employment requirements (drug screens, hair follicle test, DOT physicals, CDL copies, LUMA etc.)
Effectively communicate using multiple training methods (visual and auditory)
Plan and prepare relevant lessons and curriculum based on the learning needs of multi-skill participants
Relate well to different ages and ability levels
Maintain an online classroom environment that is conducive to learning and appropriate to the skills level and interests of all participants
Follow an approved course of study with measurable objectives
Provide assistance and instruction to participants on company policy, training related matters, equipment and resources
Communicate with Recruiting on status of virtual learners
Manage and motivate participants under strict deadlines in fast paced environment
Complete and maintain appropriate new hire registration, attendance, assessment records, and ensure timely submission of completed courses
Work directly with other department managers to ensure curriculum is up to date
Team-player who can collaborate with colleagues
Make onboarding transition complete with ensuring truck assignments are successful
Work with Operations, Maintenance and Driver to ensure seamless handoff
Contribute to and promote driver retention efforts
Perform other duties as assigned by Orientation Manager