Virtual Client Service Advisor | Flexible Schedule

Globe Life AIL - Lisa RusselBaltimore, MD
Remote

About The Position

AO is seeking motivated professionals to join our growing team as Remote Client Services Team Leads. This leadership-focused opportunity is ideal for individuals who enjoy coaching, delivering exceptional customer service, and contributing to a high-performing remote team. If you're looking for a career that offers flexibility, professional growth, and the opportunity to make a meaningful impact, we'd love to meet you.

Requirements

  • Strong customer service and relationship-building skills.
  • Excellent communication and active listening abilities.
  • Positive attitude with a passion for helping others succeed.
  • Leadership potential and a coaching mindset.
  • Self-motivated and organized.
  • Comfortable working independently in a remote environment.
  • Be at least 18 years of age and legally eligible to work in the United States
  • Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
  • Complete required training and participate in virtual meetings
  • Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
  • Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

Nice To Haves

  • Customer service, leadership, management, coaching, retail, hospitality, healthcare, military, or sales experience is valued.

Responsibilities

  • Lead by example while providing outstanding customer service.
  • Support and mentor team members through coaching and collaboration.
  • Build strong relationships with clients through virtual meetings.
  • Help guide clients through benefit options and enrollment.
  • Foster a positive, goal-oriented team culture.
  • Participate in leadership training and ongoing professional development.
  • Collaborate with experienced leaders to support team success.

Benefits

  • Health Insurance Reimbursement
  • Company-Paid Life Insurance
  • Residual Income Opportunities
  • Leadership Advancement
  • Incentive Recognition Programs
  • Incentive Travel
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