Virtual Chief Information Officer (vCIO)

Ntiva, Inc.•Mc Lean, VA

10d•$100,000 - $110,000•Remote

About The Position

The Virtual Chief Information Officer (vCIO) provides executive-level information technology guidance and serves as an extension of the client’s organization. The role develops, manages, and supports clients’ long-term IT visions and strategies, advising on technology, infrastructure, management, security, and productivity. The vCIO works with Ntiva Account Managers, Solution Architects, and IT Advisors to provide strategic guidance and support to clients. This is a remote position, with infrequent travel possible. Candidates near Ntiva Centers of Excellence in Lombard, Illinois; McLean, Virginia; Shreveport, Louisiana; or Overland Park, Kansas are preferred. The stated schedule is Monday through Friday, 8 a.m. to 5 p.m. EST/CST. The position involves extended periods of sitting or standing and regular use of computers and office equipment. Remote workers must maintain a dedicated, safe, secure workspace and follow company IT and security policies. The position requires at least seven years of experience in successfully designing, implementing, and consulting on IT. A bachelor’s or master’s degree, preferably related to information technology, and Microsoft Azure or M365 certifications are preferred. The stated annual base pay range is $100,000 to $110,000. Employment eligibility verification is required, and the company does not sponsor employment visas.

Requirements

At least seven years of experience successfully designing, implementing, and consulting on IT.
Proficiency in establishing IT services frameworks and IT security policies.
Project management skills.
Budget management skills.
Aptitude for customer engagement analysis.
Ability to establish partnerships with service providers and vendors.
Experience conducting due diligence when assessing a company’s IT environment.
Ability to monitor and understand technology trends and draw on the knowledge of technology experts.
Strong writing, documentation, and reporting skills, with attention to detail.
Ability to work with varied personalities and build strong relationships with client executives, department leads, and team members.
Desire to do what is right and best for the client.
Ability to communicate professionally in English, both orally and in writing.
Ability to write business correspondence and process procedures and present information effectively to groups of managers, clients, and the general public.
Ability to meet the physical demands of extended periods of sitting or standing and regular use of computers and office equipment.
Ability to establish a dedicated, safe, secure remote workspace and follow company IT and security policies.
Must verify identity and eligibility to work in the United States; employment visa sponsorship is not available.

Nice To Haves

Bachelor’s or master’s degree, preferably related to information technology.
Microsoft Azure or M365 certifications, or equivalent.
Experience in a managed services provider (MSP) environment.
Experience with ConnectWise.
Ability to work autonomously and in cross-functional environments.
Useful additional expertise may include legal matters, corporate finance, data management, compliance, or security.
Proximity to a Ntiva Center of Excellence: Lombard, IL; McLean, VA; Shreveport, LA; or Overland Park, KS.

Responsibilities

Serve as the client’s trusted strategic technology advisor, providing strategic technical leadership and consulting to client departments and staff.
Learn clients’ industries and businesses to identify operational process improvement opportunities.
Develop, manage, and support clients’ strategic IT vision, initiatives, policies, assets, training, and dashboards or metrics.
Develop and manage a three-to-five-year strategic technology roadmap aligned with business goals and objectives.
Prepare and present comprehensive IT budgets.
Establish and manage IT vendor relationships.
Meet regularly with stakeholders to assess satisfaction with current work and plan for future growth.
Manage client-wide IT communications and presentations.
Complete short-term client projects based on vCIO recommendations.
Support Account Managers and Solution Architects with strategic guidance for their assigned clients.

Benefits

Medical, dental, and vision coverage for employees and family.
401(k) with company match: 4% match on a 5% contribution, with no vesting period; employee and company contributions begin after 90 days.
Company-provided group term life and accidental death and dismemberment coverage.
Voluntary short-term disability and company-provided long-term disability coverage.
Health Savings Account and PPO options.
Employee Assistance Program.
Paid time off, volunteer time off, eight paid holidays, and three floating holidays.
Education reimbursement program.
Employee referral program with cash bonuses for successful referrals.
Recognition and rewards.
Promotion and advancement tracks.
Medical benefits, 401(k) eligibility, and PTO are included in the total compensation package.