Virtual Care Manager
About The Position
CardioOne is hiring a Virtual Care Manager for its Virtual Care Platform. This role plays a critical role in providing virtual care services at CardioOne. The position will be responsible for providing critical remote support to patients in-between office visits with the goal of keeping them healthy, optimizing our ability to intervene quickly when they're not and encouraging patients to take more control of their personal healthcare goals. This position will be classified as an individual contributor and will have no direct reports. You will work remotely and report directly to the Manager of Virtual Care Services.
Requirements
- Compact RN licensing required or willingness to obtain compact licensing
- Cardiology experience preferred
- Remote Care Management Experience Preferred
- Strong communication & documentation skills
- Patient assessment skills that will allow effective care management support from a remote location utilizing phone calls and texting tools
- Ability to develop meaningful relationships with patients who would benefit from additional healthcare support at home
Responsibilities
- Provide remote care management support for all CardioOne's virtual care services
- Remote patient support includes disease specific care plan development & ongoing management, medication reconciliation, education & coaching, appropriate documentation and communication with clinicians
- Respond to critical escalations of measurements and coordinate changes in care
- Provide support to assigned LPN Care Coordinators and assist in onboarding new team members
- Assist the Manager of Virtual Care Services with any clinical operations tasks as needed
Benefits
- medical
- dental
- vision
- 401k plan with a match
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
