Part-Time Virtual Care Chaplain

Corporate Chaplains of America

1d•$21 - $23•Remote

About The Position

To serve in a Virtual Call Center environment, responding to calls, texts, and messages from individuals seeking care, spiritual conversations, or guidance. With permission, you will share the life-transforming message of Jesus Christ in a respectful and non-threatening manner. This role exclusively offers work shifts from 12:00 pm to 12:00am Eastern, with a salary scale capped at 29 hours per week. CCA provides comprehensive training and virtual supervision for this position.

Requirements

Strong personal relationship with Jesus Christ and calling of God to the ministry of corporate chaplain services.
Spiritually mature Christian
Commitment to CCA’s Christian mission.
Agreement with CCA’s Statement of Faith.
Alignment with CCA’s Core Values and Missionary Mindset.
Burning desire to help people come to a personal relationship with Jesus Christ.
Willingness and ability to respect CCA’s other Christian beliefs and abide by CCA’s Christian community standards.
Active participation in a local Christian church.
Demonstrated personal integrity and lifestyle in keeping with an active and mature Christian walk of faith.
Possess language skills and cultural understanding and sensitively applicable to the employees served ensuring an ability to clearly communicate
Clear understanding and conviction for CCA’s Why, How and What (Lk 10:27)
Excel in all key areas of responsibility expected of an Expanded Services Chaplain
Possess a computer and smart phone necessary for receiving calls and to document activities
Able to strictly adhere to CCA’s confidentiality policy
Able to submit all reports on time
Regularly attends online team meetings, training opportunities or other meetings called by CCA leadership
Proficient multi-tasker; example: performing data entry while talking-messaging.
Consistently monitor CCA provided email account for CCA information and requests
Required technology skills include ability to use a computer and software (such as Word & Excel), Internet, and cell phone.
Ability to respond effectively to the most sensitive inquiries or situations.

Nice To Haves

Customer Service and/or previous telephone and messaging experience in a call center environment, a plus
Denominational Ordination (if applicable)
Chaplain, Counseling, Pastoral Care, a plus

Responsibilities

Demonstrates behavior aligned with CCA’s Mission Statement, Statement of Faith, and Missionary Mindset
Able to step in as needed for local Chaplain support. Such as emergency hospital visits or similar local emergency situations
Answer incoming calls, texts and messaging as they are received during assigned shift
Analyze and appropriately respond to spiritual and physical needs of callers through care, prayer and by sharing the Gospel with permission
Accurately record and report data during and following each shift
Maintain and adhere to the CCA Standard Operating Procedures
Throughout CCA, promote the importance of consistent evangelism including the responsible sharing of the gospel and with permission, lead the lost to a salvation experience
Strive to build and maintain clear two-way communication and trust throughout CCA
Display and promote a team player attitude with fellow chaplains and managers
Comply with requests and direction from senior CCA leaders
Lead or participate in Biblical devotions, worship and prayer, as needed
Support the ministry of CCA through regular intercessory prayer
If Ordained, able to assist with conducting funeral services, as needed