Virtual Business Banker - Merchant Solutions

Westpac Group

2d•Hybrid

About The Position

Create your best future and join Westpac as a Virtual Business Banker (Merchant Solutions). Are you passionate about helping businesses grow through smarter payment solutions? Join a team that's helping Australian businesses unlock new opportunities through innovative payment capabilities. As a Virtual Business Banker (Merchant Solutions), you'll work with business customers to understand their payment needs and connect them with tailored merchant acquiring, eCommerce and integrated payment solutions. You'll partner closely with Business Banking teams to support customer conversations, guide businesses through onboarding, and help deliver seamless payment experiences across in store, online and integrated channels. This is a fantastic opportunity to combine relationship building, commercial thinking and payments expertise while supporting businesses to grow and thrive. Based in Parramatta, this is a full-time role with hybrid working options available after training.

Requirements

Experience in banking, payments, sales, business development or customer relationship management
Understanding of merchant acquiring, eCommerce, payment ecosystems or point of sale solutions
Ability to translate complex concepts into practical customer solutions
Strong communication and stakeholder engagement skills
A collaborative mindset and passion for helping businesses achieve their goals

Responsibilities

Work with business customers to understand their payment needs.
Connect customers with tailored merchant acquiring, eCommerce and integrated payment solutions.
Partner closely with Business Banking teams to support customer conversations.
Guide businesses through onboarding.
Help deliver seamless payment experiences across in store, online and integrated channels.