Virtual Auto Damage Appraiser, In-Office

Plymouth Rock Assurance • Uniondale, NY

9h • $62,500 - $82,000 • Hybrid

About The Position

The Virtual Auto Estimator/Appraiser will complete estimates from photos or video submitted by customers and/or body shops. The Virtual Auto Estimator will use this information to process claims payments as necessary. This role must report to our Uniondale, NY office 4 days per week and can work remotely 1 day per week.

Requirements

• A bachelor’s degree from a four year college or university
• Related claims experience or a thorough knowledge of automobile parts and repair techniques, terminology and vehicle construction.
• Excellent communication (verbal and written) skills.
• Strong customer service skills.
• A valid driver’s license is required.
• Obtaining Appraisal Licenses required for certain states.

Responsibilities

• Work in a Team Environment with our Virtual Estimating Team
• Provide exceptional customer service ensuring that public relations are maintained at all times.
• Efficiently write accurate estimates based on photos and videos meeting production guidelines.
• Complete, review and reconcile supplemental repair estimates.
• Review and negotiate estimates with customers and or repair facilities.
• Document claim files with notes, evaluations and decision making process.
• Process claim payments as necessary.
• Evaluate vehicle condition for Total Loss Settlements.
• Adhere to state regulatory compliance.

Benefits

• 4 weeks accrued annual paid time off + 9 paid national holidays per year
• Tuition Reimbursement
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Robust health and wellness program and fitness reimbursements
• Auto and home insurance discounts
• Matching gift opportunities
• Annual 401(k) Employer Contribution (up to 7.5% of your base salary)
• Various Paid Family leave options including Paid Parental Leave
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level