Sr. Field Auto Damage Appraiser

Plymouth Rock Assurance • New York, NY

1d • $76,000 - $100,000 • Onsite

About The Position

The Field Auto Damage Appraiser is responsible for preparing physical damage estimates on vehicles where a claim has been submitted for first- or third-party damages. This role requires delivering a high level of customer service while effectively managing claim severity and expenses. This position supports the Independent Agent business of Plymouth Rock and services Brooklyn & Queens, NY territory. The appraiser works independently in the field inspecting damaged vehicles, preparing estimates, negotiating settlements, and ensuring compliance with company guidelines and applicable state regulations.

Requirements

• Bachelor’s degree or comparable industry experience.
• Minimum 6 years of auto claims appraisal or estimating experience required.
• Strong communication and negotiation skills.
• Organized and able to work independently with limited supervision.
• Valid driver’s license with favorable driving record required.
• Strong mechanical aptitude.
• Must have a valid New York State Auto Damage Appraiser License

Nice To Haves

• Body shop experience a plus but not required.
• ICAR training a plus.
• Experience with Mitchell estimating software preferred.
• Additional state appraiser licenses may be required (PA, CT, etc.).

Responsibilities

• Inspect vehicle damage and prepare repair estimates for partial and total losses within assigned authority levels.
• Negotiate settlements with repair & tow facilities, insureds, and claimants.
• Issue claim drafts to appropriate parties.
• Document claim activity and maintain accurate claim files.
• Complete re-inspections and supplemental estimates in accordance with company guidelines.
• Adhere to production standards and estimating procedures.
• Maintain strong customer service, expense control, and professional public relations.
• Complete investigative reports as required.
• Participate in team meetings and departmental initiatives.
• Ensure compliance with privacy standards and NY Regulations (Regulation 64, etc.).
• Assist with catastrophe claim handling when requested, which may include overnight travel or extended assignments, or assisting in neighboring territories.

Benefits

• 4 weeks accrued paid time off, 8 paid national holidays per year, and 2 floating holidays
• Low cost and excellent coverage health insurance options that start on Day 1 (medical, dental, vision)
• Annual 401(k) Employer Contribution
• Resources to promote Professional Development (LinkedIn Learning and licensure assistance)
• Robust health and wellness program and fitness reimbursements
• Various Paid Family leave options including Paid Parental Leave
• Tuition Reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Senior