Virtual Athletic Trainer

Protera Health
Remote

About The Position

Protera Health is seeking a dedicated Athletic Trainer to join our multidisciplinary clinical team, helping patients navigate their musculoskeletal (MSK) care journey through synchronous virtual visits and ongoing asynchronous support. This position offers the opportunity to work alongside physicians, advanced practice providers, and physical therapists as an integral member of the care team. You will build meaningful relationships with patients while contributing to an innovative healthcare startup that is transforming orthopedic care. Protera Health is a pioneering health-tech startup transforming the delivery of musculoskeletal (MSK) care. Our mission is simple: treat patients as we would our own loved ones. Founded by orthopedic surgeons and value-based care experts, we tackle major challenges in healthcare by integrating a holistic, multidisciplinary approach with patient tracking technology. We empower patients through education, personalized home exercise programs, and real-time communication with care teams. Our goal is to help individuals with back, neck, and joint pain regain function, reduce pain, and improve their quality of life while also reducing unnecessary healthcare utilization and cost. As a core member of our Clinical team, you will serve as a primary point of contact for patients throughout their care journey. During synchronous virtual visits, Athletic Trainers promote engagement, accountability, and patient education. Between visits, you will provide ongoing asynchronous support, serving as the liaison between patients and the multidisciplinary care team to ensure timely communication, coordinated care, and successful navigation of individualized treatment plans. You will collaborate closely with physicians, advanced practice providers, physical therapists, and wellness coaches to deliver exceptional, coordinated care. This role is ideal for someone who is compassionate, highly organized, self-motivated, and energized by working in a fast-paced startup environment where initiative, adaptability, and continuous improvement are valued.

Requirements

  • Certified Athletic Trainer (ATC)
  • Minimum of 2 years of experience in a patient-facing healthcare role.
  • Experience in musculoskeletal or orthopedic care.
  • Experience working within a multidisciplinary healthcare environment.
  • Experience providing high-volume, one-on-one patient interactions.
  • Excellent communication, organizational, and time-management skills.
  • Demonstrated ability to educate, motivate, and build rapport with patients.
  • Comfortable using technology and learning new digital health platforms.
  • Reliable high-speed internet and a quiet, professional remote workspace.
  • Must reside within United States

Nice To Haves

  • Experience delivering virtual care or telehealth services.
  • Experience in digital health or a healthcare startup environment.

Responsibilities

  • Serve as a trusted guide and primary point of contact throughout each patient’s care journey.
  • Conduct virtual visits to educate, motivate, and support patients in achieving their health goals.
  • Reinforce individualized care plans developed by the multidisciplinary clinical team.
  • Promote adherence to prescribed home exercise programs while providing education and resources that support healthy lifestyle behaviors.
  • Identify barriers to patient engagement and develop strategies to improve participation and outcomes.
  • Monitor patient progress and communicate clinical concerns or changes to the appropriate members of the care team.
  • Provide education on topics including pain science, nutrition, sleep, ergonomics, stress management, behavior change, and other wellness strategies that support musculoskeletal health.
  • Collaborate closely with the multidisciplinary care team to optimize patient outcomes.
  • Participate in clinical discussions, quality improvement initiatives, and operational projects as assigned.

Benefits

  • Fully remote position with the flexibility to work from home
  • Equity options to share in the company’s growth
  • Healthcare benefits
  • Paid Time Off (PTO)
  • Separate Sick Time
  • 401(k)
  • Opportunity to make a meaningful impact by improving the lives of patients every day while helping shape the future of virtual musculoskeletal care
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