Virtual Assistant – Hiring Now

Greater Philadelphia Health Action • Philadelphia, PA

1d • Remote

About The Position

We know that many in our healthcare community have been affected by recent workforce changes. At Greater Philadelphia Health Action, Inc., we are dedicated to creating opportunities where your compassion and skills continue to make an impact. GPHA, a non-profit organization that was founded in 1970, is hiring Full-time Virtual Assistant Monday through Friday, 8:30 AM to 5:00 PM, at multiple locations: Carl Moore Health Center, 1401 S. 31st St. Phila., PA 19146 Chinatown Medical Services, 432 N. 6th St. Phila., PA 19123 Frankford Ave Health Center, 4500 - 4510 Frankford Ave. Phila., PA 19124 Hunting Park Health Center, 1999 W. Hunting Park Ave. Phila., PA 19140 Southeast Health Center, 800 Washington Ave. Phila., PA 19147 Woodland Ave Health Ave, 5000 Woodland Ave. Phila., PA 19143

Requirements

• High school diploma (or GED)
• At least one year's experience working in a medical setting
• Able to type at least 60 words per minute
• Able to interact with people compassionately and effectively while gathering necessary information, making independent decisions, and working well with others.

Nice To Haves

• Bilingual is desired but not required.

Responsibilities

• Proficiency in extracting vaccine information from Electronic Health Record (EHR) systems.
• Performing various scheduling and tracking tasks for any pending lab work, immunizations, and referrals.
• Assist with Telehealth registration and triage.
• Assist patients by providing education and preparation for procedures related to referrals and obtaining pre-certification authorization codes for diagnostic procedures.
• Schedule patients with internal providers accurately.
• Complete clerical and clinical tasks from EHR task boxes.
• Participate in care gap closure projects.
• Providing backup coverage for site patient-centered representatives as needed.
• Operates the paging/telephone system if needed.
• Greets and provides direction/information to patients, visitors, guests, and sales representatives professionally and cordially.
• Attend all mandatory staff development/training sessions and staff meetings.
• Enter and update patient's demographic information accurately and timely.
• Perform other duties as assigned by the supervisor.

Benefits

• Health and Financial Benefits including Medical, Dental, Life, Vision, Long Term Disability, Employee Assistance Program, 401(k) with lucrative company contribution and match
• Paid Time Off including Vacation, Sick, Personal, Education, and Holidays
• Professional Growth and Rewards including Generous bonuses, employee referral bonus, leadership and advancement opportunities, continuing education

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED