Virtual Assistant – Spanish Bilingual (Remote)

Snapscale

1d•Remote

About The Position

Snapscale is seeking a highly organized and proactive Spanish Bilingual Virtual Assistant to support a U.S.-based client in a remote setup. This role is ideal for candidates with strong administrative, customer service, and organizational skills who thrive in a fast-paced environment. You will be responsible for managing reservations, coordinating schedules, maintaining accurate records, communicating with clients, and providing day-to-day administrative support while ensuring a seamless client experience.

Requirements

Fluent in both English and Spanish (written and verbal)
Minimum of 1–3 years of experience as a Virtual Assistant, Administrative Assistant, Customer Service Representative, or in a similar support role
Strong customer service and client communication skills
Tech-savvy and able to quickly learn new software and proprietary platforms
Experience managing calendars, schedules, databases, spreadsheets, or CRM systems
Excellent organizational, multitasking, and time management skills
Proficient in Microsoft Office, particularly Excel and Outlook
Strong written communication skills with experience handling professional email correspondence
High attention to detail with the ability to manage multiple priorities in a fast-paced environment
Must be comfortable working in a remote setup with a reliable internet connection and dedicated workspace

Nice To Haves

Experience handling sensitive or confidential information professionally is an advantage

Responsibilities

Manage reservations, confirmations, cancellations, and scheduling requests
Maintain accurate records, databases, and spreadsheets across multiple projects
Coordinate schedules, deadlines, and follow-up activities using Outlook and internal systems
Respond to client and customer inquiries via email and phone in a professional and timely manner
Handle inbound calls and manage shared email inboxes
Build and maintain accurate records within internal systems and software
Prepare reports using Microsoft Excel and other business tools
Draft, revise, and manage internal and external correspondence
Assist with administrative support, project coordination, and special assignments
Organize and prioritize multiple tasks while ensuring accuracy and meeting deadlines
Perform quality checks on completed work before submission