VIP Travel Consultant

BCD

1d • $60,000 - $65,000 • Remote

About The Position

In this role, you will perform high-touch service excellence to key client travelers and be responsible for accurately and efficiently handling incoming requests via multiple channels (i.e. phone, email, etc.). You will be the primary point of contact for executive-level travelers and provide active travel consultation, including providing travel details and up-selling related products.

Requirements

• Experience in VIP travel
• Working knowledge of the travel industry, policies, procedures, and processes
• Strong skills in GDS Sabre
• Strong verbal and written communication skills in English

Responsibilities

• Expertly use the appropriate BCD Travel tools and systems to complete requests
• Search and confirm travel reservations for the customer
• Have a strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
• Fulfill all requests regarding necessary regulations (DOT, TSA, passports, visas, etc.)
• Maintain, actively communicate, and seek expansion of current knowledge of the state of the various travel industries supported

Benefits

• Flexible working hours and work-from-home or remote opportunities
• Opportunities to grow your skillset and career
• Generous vacation days
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed