VIP Travel Consultant
BCD
•Remote
About The Position
The VIP Travel Consultant is responsible for accurately and efficiently handling incoming requests via multiple channels (i.e., phone, email, etc.). This position performs at an expert/senior level and demonstrates an extensive understanding and applicability of all areas in the travel industry. The schedule for this role is Monday through Friday, 8:00 AM to 5:00 PM CT.
Requirements
- Prior experience in the global corporate travel management industry
- Solid working knowledge of the travel industry, policies, procedures, and processes
- Advanced skills on GDS Sabre
- Strong verbal and written communication skills in English
Responsibilities
- Expertly use the appropriate BCD Travel tools and systems to complete requests
- Search and confirm travel reservations for the customer
- Have a strong understanding of a client travel policy and can appropriately guide and consistently provide consultation to the customer
- Seek opportunities to review operational processes and the commercial relationship with customer and provide suggestions for improvement
- Solve problems on the spot using various tools and expert communication skills
- Make independent decisions under stressful situations
Benefits
- Flexible working hours
- Work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days
- A compensation package that feels fair to you
- Mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
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What This Job Offers
Job Type
Full-time
Career Level
Senior
Education Level
No Education Listed
