VIP Staff - MGM Music Hall Fenway
About The Position
Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. We foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a Great Place to Work organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.
Requirements
- High School Diploma or equivalent
- Working knowledge of high-end restaurant operations, seating procedures, guest relations, problem solving
- Skill in diplomacy, handling multiple tasks, verbal skills, organizational skills, and interpersonal skills
- Ability to diffuse possibly volatile situations with tact and diplomacy
- Must have a flexible schedule
Responsibilities
- Giving proper recognition to Live Nation Executives and VIPs to instill appreciation for their patronage
- Serving as a resource of information for all Guests regarding their experience within both the lounges and music areas
- Assisting guests regarding the timing of the supporting acts and headliner acts
- Providing assistance to all positions and communicating effectively with others to enhance guest experience
- Maintaining contact with Manager, Bar Staff, and Server regarding the arrival of all guests
- Constant observation of lounge area, upholding the ambiance of the lounge or seating section
- Exhibiting articulate vocabulary with the ability to adapt and socialize with audience
- Presenting exemplary and professional appearance
- Anticipating guests’ needs and providing superior service
Benefits
- Free concert tickets
- Dog-friendly offices
- Student loan reimbursement
- Adoption/fertility support
- Generous vacation
- Healthcare
- Retirement benefits
- Tuition reimbursement
- Six months of paid caregiver leave for new parents including fostering
- Roadie Babies helping new parents care for their babies on work trips
- Access to free live events through our exclusive employee ticketing program
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
