VIP Relations & Programming Specialist - 6 month assignment

Informa Group Plc. • New York, NY

4d • $60,000 - $67,000 • Hybrid

About The Position

Untitled Art Fairs is hiring a VIP Relations & Programming Specialist for their NY office. This role involves working closely with the Head of VIP Relations to develop and execute strategies for VIP engagement and to plan year-round and on-site programming for the Houston and Miami Beach art fairs. This is a full-time, temporary position ending December 31, 2026, with potential for a permanent role based on performance and company needs.

Requirements

• Bachelor’s degree in art history, arts administration, marketing, or a related field.
• At least 2-5 years relevant experience in the art world.
• Excellent written and verbal communication skills.
• Strong analytical skills and attention to detail.
• Exceptional client service skills, with a calm demeanor and approachable manner.
• Ability to work under pressure, meet deadlines, and collaborate effectively within a team.
• Proficiency in Google Workspace and Microsoft Office, particularly Excel.
• Experience with CRM systems.
• Flexibility to travel and work weekends as required.

Responsibilities

• Oversee the maintenance and management of the fair’s CRM database, ensuring accurate data capture, thorough analysis, and comprehensive reporting.
• Review VIP applications weekly (daily in the weeks leading up to the fairs) and assign VIP status based on established protocols.
• Collaborate with Head of VIP Relations to review invitation lists for each fair according to deadlines.
• Assist the Communications team in maintaining up-to-date lists for VIP communications and newsletters.
• Conduct biannual CRM audits to update VIP statuses and tags, remove duplicates, review opt-outs and unsubscribed contacts, and archive inactive records.
• Support the ongoing development and organization of the CRM database.
• Perform post-event data analysis to evaluate the success of VIP initiatives and provide actionable insights for future improvements.
• Respond promptly and professionally to VIP inquiries via the VIP inbox.
• Serve as the VIP Desk Manager at Untitled Art, Houston, and Miami Beach, including help with training and overseeing temporary VIP staff, and ensuring a seamless and positive on-site experience for VIPs.
• Liaise with VIP groups, institutions, cultural partners, and exhibitors regarding the VIP registration process.
• Facilitate on-site tours with fair directors and section curators for institutions and other VIP groups.
• Coordinate the VIP Program for both fair editions, assisting with event development and scheduling, drafting descriptions and publishing schedules.
• Oversee and manage the fair’s extensive public programming at both fairs, including performances, special projects, and the podcast series.
• Devise a communications strategy to promote this public programming, and assist with podcast postproduction.
• Collaborate with the Head of VIP Relations and Fair Directors to plan and organize year-round VIP programming, including formalizing itineraries, compiling and organizing guest lists, and supporting event logistics.
• Work with partners and the catering team to coordinate on-site VIP receptions.
• Conduct ongoing research to identify and profile collectors, institutions, and key art world stakeholders.
• Support the development and cultivation of long-term relationships with VIP guests, fostering meaningful connections to enhance engagement with the fair.
• Assist in creating and implementing strategies to engage new audiences, with a focus on increasing reach and diversity of the VIP database.

Benefits

• The salary range for this role is $60,000 — 67,000 based on experience.
• Inclusive experiences and environments where all perspectives and backgrounds are welcomed.
• Equal Opportunities Employer.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level