VIP Casino Host (Harrah's)
About The Position
The VIP Casino Host is responsible for owning all aspects of strategic relationships with a specific group of 300-500 VIP players for whom they direct account development, relationship building and service while on property. The overarching purpose in this role will be to develop a lasting, growth-oriented relationship with each customer through a combination of in-person and on the phone sales activities. Harrah’s Council Bluffs, Horseshoe Council Bluffs, the Mid-America Center, and the Hilton Garden Inn, all part of Caesars Entertainment’s expansive portfolio, are looking to bring the best talent from around the area to the Empire. We know that excellent service begins with our team members, which is why we are all inspired by the company’s Mission, Vision, and Values and why we strive for greatness each and every day. From providing the best gaming experience with two casino properties to offering two hotels with varying amenities, and convention, meeting, and entertainment space perfect for events big and small, our teams and properties are here to serve the Council Bluffs-metro area no matter the need.
Requirements
- Ability to manage strategic relationships with 300-500 VIP players
- Skills in account development
- Relationship building skills
- Customer service skills
- Sales activities (in-person and phone)
Responsibilities
- Owning all aspects of strategic relationships with a specific group of 300-500 VIP players
- Directing account development for VIP players
- Building relationships with VIP players
- Providing service to VIP players while on property
- Developing a lasting, growth-oriented relationship with each customer through a combination of in-person and on the phone sales activities
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
