VIP Alterations Specialist, Rodeo Drive

Chanel • Beverly, MA

5d • Onsite

About The Position

At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL. We are looking for a Alterations Specialist, VIP who will be responsible for producing high quality Alterations on Ready-To-Wear and Haute Couture garments within established time frame standards. They will play a vital role in providing excellent service, while establishing and maintaining VIP relationships, and working effectively with the VIP relations and boutique teams. CHANEL requires specific skills for its alterations work due to the intricacy of the material use d and complexity of the pattern and drape. This position requires an exceptional expertise in sewing, with mastery in both tailoring and flou techniques. This role will pay close attention to detail, especially to the unique fabrications to ensure that all Alterations are executed accurately and efficiently. During off-season moments, this role will also partner with the Alterations team to further develop alterations talent either by demonstrating specific skills or co-animating trainings.

Requirements

• Previous alterations experience in a luxury retail environment of a minimum 5 years of related experience preferred
• Sound knowledge of various fabrics and sewing techniques
• Ability to work under time constraints
• Effective communication skills
• Exceptional client service skills
• Detail oriented
• Ability to lift 20 lb.
• A flexible schedule with the ability to work late nights, weekends, and some holidays
• Exceptional expertise in sewing, with mastery in both tailoring and flou techniques.
• Ability to thrive in a team environment and work collaboratively
• Excellent communication skills

Nice To Haves

• Foreign language skills are preferred but not required
• Demonstrating your strong technical background in specialty skills, such as leather, knits, double-face, beading, fine tailoring, buttonholes, etc.
• Your strong attention to detail
• Being truly service minded
• Working in a team-focused environment and a desire to collaborate effectively
• Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
• Curiosity and desire to learn and grow professionally within the world of CHANEL

Responsibilities

• Uphold production standards to deliver the ultimate CHANEL experience for VIPs.
• Properly fit each garment for VIPs, with the ability to alter a wide range of garments
• Ability to interact appropriately with VIP
• Maintain an up to date knowledge of the alteration techniques specific to CHANEL, including fabrication and styling of luxury garments through dedicated training
• Ensuring that sewing machines and other equipment are in proper working order
• Build positive team relationships to inspire trust and teamwork
• Altering or repairing VIP garments and other articles, which includes hemming, mending, lengthening, as well as taking in and letting out seams
• Fitting garments on VIP to determine how the alterations should be done
• Communicating with the VIP relations team (globally and locally) to determine their specifications, needs, and preferences
• Using irons and pressing machines to erase the creases on garments and other articles
• Maintaining the highest level of confidentiality across multiple key players (ie: publicists, agents, stylists, managers, assistants & VIPs)
• Ability to create alterations that can be reversed without cutting
• Strong knowledge of current CHANEL collections and ready-to-wear products
• Contribute to the evaluation of potential future members of the regional alterations community if necessary
• Requires in-store presence to facilitate the opening and closing of the boutique; the receiving of inventory; shipping of product to support sales to ensure optimal client service

Benefits

• Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
• Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
• Generous paid time off policies to include vacation, holiday, sick and volunteer days
• 401K and other incentives
• Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
• Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed