VIP Alterations Specialist, Rodeo Drive

CHANEL•Beverly Hills, CA

1d•$38 - $45•Onsite

About The Position

CHANEL is seeking a VIP Alterations Specialist responsible for high-quality alterations on Ready-To-Wear and Haute Couture garments within established timeframes. This role is crucial for providing excellent service, building VIP relationships, and collaborating effectively with VIP relations and boutique teams. The position demands exceptional sewing expertise, mastery in tailoring and flou techniques, and meticulous attention to detail, especially with unique fabrications. During off-seasons, the specialist will contribute to developing alterations talent within the team through demonstrations and co-facilitating training.

Requirements

Minimum 5 years of related experience preferred.
Sound knowledge of various fabrics and sewing techniques.
Ability to work under time constraints.
Effective communication skills.
Exceptional client service skills.
Detail oriented.
Ability to lift 20 lb.
A flexible schedule with the ability to work late nights, weekends, and some holidays.

Nice To Haves

Previous alterations experience in a luxury retail environment.
Foreign language skills are preferred but not required.
Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives.
Curiosity and desire to learn and grow professionally within the world of CHANEL.
Demonstrating your strong technical background in specialty skills, such as leather, knits, double-face, beading, fine tailoring, buttonholes, etc.
Being truly service minded.
Working in a team-focused environment and a desire to collaborate effectively.

Responsibilities

Uphold production standards to deliver the ultimate CHANEL experience for VIPs.
Properly fit each garment for VIPs, with the ability to alter a wide range of garments.
Ability to interact appropriately with VIP.
Maintain an up to date knowledge of the alteration techniques specific to CHANEL, including fabrication and styling of luxury garments through dedicated training.
Ensuring that sewing machines and other equipment are in proper working order.
Build positive team relationships to inspire trust and teamwork.
Altering or repairing VIP garments and other articles, which includes hemming, mending, lengthening, as well as taking in and letting out seams.
Fitting garments on VIP to determine how the alterations should be done.
Communicating with the VIP relations team (globally and locally) to determine their specifications, needs, and preferences.
Using irons and pressing machines to erase the creases on garments and other articles.
Maintaining the highest level of confidentiality across multiple key players (ie: publicists, agents, stylists, managers, assistants & VIPs).
Ability to create alterations that can be reversed without cutting.
Strong knowledge of current CHANEL collections and ready-to-wear products.
Contribute to the evaluation of potential future members of the regional alterations community if necessary.
Facilitate the opening and closing of the boutique; the receiving of inventory; shipping of product to support sales to ensure optimal client service.

Benefits

Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund.
Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership).
Generous paid time off policies to include vacation, holiday, sick and volunteer days.
401K and other incentives.
Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program.
Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking.

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