Vintage Automotive Parts Specialist

Kanter Auto • Boonton, NJ

6d • Onsite

About The Position

The Role Our remote Sales and Customer Service teams are great at what they do, but they can't put a caliper on a spindle or see why a bracket isn't lining up. That’s where you come in. You will handle the high-level technical inquiries that require hands-on interaction with our physical inventory. You’ll bridge the gap between our digital presence and our physical products. Because of this, this role requires you to be local to Boonton, NJ and be on site daily.

Requirements

• You MUST have personally completed at least one major restoration project on a vintage car. We’re talking frame-off, engine-out, "I spent six months finding this specific bolt" kind of experience.
• You must be extremely comfortable with modern digital tools and platforms This means typing 60+ WPM and communicating via email and fast-paced chat environments.
• You must be able to translate complex mechanical concepts into clear, concise written instructions for customers and coworkers.

Nice To Haves

• Simply "growing up in a car family," doing oil changes and brake jobs on your daily driver, or working exclusively on modern, OBD-II-heavy cars is not sufficient for this role. You need to understand the quirks of vintage automotive engineering.
• If you hunt-and-peck on a keyboard, this isn't the role for you.

Responsibilities

• Answer complex customer inquiries regarding installation challenges, specific part dimensions, and fitment nuances.
• Work with the Product Team to inspect incoming inventory to ensure it meets our strict standards before it hits the shelves.
• Inspect returned parts to determine if they were installed, damaged, or are eligible for restocking.
• Pull parts from the warehouse to get exact measurements (using calipers, micrometers, etc.) to satisfy specific customer "build" requirements.
• Serve as a technical resource for the sales team to help them close difficult sales with 100% accuracy.

Benefits

• Variety: No two days are the same. One hour you’re measuring a disc brake kit, the next you’re helping a customer troubleshoot a suspension geometry issue.
• The Environment: You’ll be surrounded by fellow car enthusiasts in a facility that lives and breathes automotive history.
• The Impact: You are the gatekeeper of our quality and the hero for customers who are stuck on their own "dream builds."

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed