Villa Dining Attendant (PT)
About The Position
Join the team at The Hotel Hershey, a luxury resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 326 guest rooms, including 19 Villas with 98 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a Historic Hotel of America and a AAA Four-Diamond Award winner. This position is responsible for providing an elevated level of service to guests in the luxury Villas at The Hotel Hershey. The Villa Dining Attendant will uphold The Hotel Hershey service standards and exceed guest expectations in maintaining a clean and orderly Villa Concierge Lounge, preparing and facilitating the presentation and service of all food and beverage offerings in the Villa Concierge Lounge, as well as transporting food, beverage, and amenity items to and from the Villas.
Requirements
- Must be at least 18 years or older.
- Must pass the accredited alcohol server test (RAMP) when hired.
- Must be able to read, speak, and write English to acceptable standards.
- Must demonstrate an ability to work with limited supervision.
- Must have organizational skills and attention to detail.
- Must be able to speak clearly and listen attentively to guests and other employees.
- Must maintain a highly professional demeanor and adhere to the HE&R Core Values.
Responsibilities
- Provide exceptional guest service and anticipate guest needs in maintaining the luxury atmosphere of the Villa Concierge Lounge.
- Maintain familiarity with Hotel property and current knowledge of services and opportunities, to be able to respond to guest inquiries.
- Skilled at handling guest concerns in a thorough and professional manner.
- Create an aesthetically pleasing presentation of the buffet line, including food, display pieces, plates, serviceware, toaster, and all equipment on the buffet for all meal times.
- Set up and maintain an aesthetically pleasing presentation of the beverage station, including hot and cold beverages, soda fountain, complimentary bar, and beverage hydration station.
- Serve alcohol at the designated times.
- Maintain order and cleanliness of Villa Concierge Lounge, front and back of house, including setting and clearing tables.
- Maintain an adequate stock of supplies and equipment, including ordering and retrieving deliveries in a timely manner, storing them with precise organization.
- Assist with transporting food, beverage, and amenity items to and from the Villas.
- Perform other duties as assigned.
Benefits
- FREE admission and parking to Hersheypark
- Discounts on food & shopping
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
