Videographer/ Service Advisor Assistant

Steele Auto Group • Halifax, NS

2d • Onsite

About The Position

At Audi of Halifax, every customer interaction is an opportunity to deliver a premium experience. In this unique hybrid role, you’ll support our Service team while also bringing the customer journey to life through engaging vehicle videos and service updates. From assisting guests throughout their service visit to capturing real-time footage of vehicle inspections, recommended services, and completed work, your communication skills and attention to detail will help create a seamless, transparent, and elevated experience! Join Audi of Halifax where you can help elevate the customer experience from every angle!

Requirements

• Previous automotive or dealership experience is considered an asset, but a positive attitude and willingness to learn go a long way!
• Excellent communication, interpersonal, and customer service skills with a professional and friendly approach.
• A hands-on, team-oriented mindset with the ability to adapt and thrive in a fast-paced environment.
• Strong organizational skills and the ability to manage multiple priorities with attention to detail.
• Confidence using technology and proficiency with Microsoft Office software.
• A professional, composed, and collaborative attitude with a strong work ethic.
• A valid driver’s license with a clean driving abstract.

Responsibilities

• Welcoming clients with professionalism and listening closely to understand their vehicle concerns.
• Supporting the service team with clear communication, accurate information sharing, and thoughtful follow-up throughout the service experience.
• Capturing precise video documentation of vehicle repairs and creating friendly, informative voice-over explanations of technician findings.
• Promptly uploading videos to clients to keep them informed and engaged every step of the way.
• Preparing accurate estimates for labour, parts, and materials while clearly communicating next steps and service recommendations.
• Creating detailed repair orders that reflect both client concerns and technician diagnostics.
• Keeping clients informed with transparent updates, realistic timelines, and exceptional customer care.
• Maintaining accurate service records while helping keep the service department clean, organized, and running smoothly.
• Providing support the team and elevate the overall customer experience.

Benefits

• 100% Matched Retirement Savings Plan
• Flexible Health & Dental Plans
• Mental Health & Wellness Support
• Employee Discounts
• Work Boot Reimbursement
• Access to Steele University

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed