Video Teller - Part time 30

Summit Credit Union•Village of Cottage Grove, WI
•Onsite

About The Position

At Summit Credit Union, we’re not just about transactions—we’re about transformation. We’re looking for a passionate individual to join our team as a Video Teller, where you’ll connect with members in real time, solve problems, and make managing money easier, more effective, and yes—more fun!

Requirements

  • High school diploma or equivalent.
  • At least one year of customer service or sales experience.
  • Strong interpersonal skills and a positive, professional demeanor.
  • Basic Microsoft Office and math skills.

Nice To Haves

  • Bilingual in Spanish is a bonus!

Responsibilities

  • Be the friendly face (via video!) that members trust for everyday banking.
  • Process transactions with accuracy and efficiency.
  • Spot opportunities to improve members’ financial lives and refer them to teammates who can help.
  • Use multi-factor authentication to keep our members safe.
  • Hit service and sales goals with the help of structured training and coaching.
  • Members leave every interaction feeling supported, informed, and empowered.
  • Build long-term relationships that turn everyday service into lasting loyalty.
  • Grow professionally through development opportunities and career enrichment.
  • Help us stay compliant with regulations.

Benefits

  • Excellent health insurance
  • Student Loan Payback
  • Tuition reimbursement
  • 401K with match
  • Career development opportunities
  • Excellent PTO, plus paid volunteer time and holidays
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