Video Surveillance Technician (2389)

Glendale Unified School District • Glendale, CA

2d • Hybrid

About The Position

Under general supervision, assists in developing and implementing a districtwide security program, including surveillance, and emergency radio systems. The position is responsible for the installation, maintenance, and repair of hardware essential to the support of these programs and projects. This role involves ensuring the reliable and efficient operation of the district’s security surveillance and emergency radio system, assisting in the planning, organizing, controlling, directing, monitoring, and maintenance of these systems. The technician will also help develop and implement districtwide security surveillance and emergency radio policies, use safety equipment, and provide reports on activities. Responsibilities include maintaining equipment, assisting visitors, safeguarding district property, adhering to safety and health regulations, and participating in training. The role requires using a computer for work assignments, effective communication, and operating equipment such as district vehicles. Tasks may involve climbing ladders to install, inspect, repair, and troubleshoot equipment like IP cameras, wireless access points, and servers. The technician will also estimate job costs, specify, order, and procure necessary supplies, materials, tools, and equipment, maintain inventory, and confer with administrators on cost-effective use of resources. Transporting items to job sites and coordinating system installations with various departments and outside vendors are also key duties. The role involves diagnosing and resolving surveillance and emergency radio problems related to networking and telecommunications, troubleshooting connections, isolating software from hardware issues, and repairing equipment or arranging for repairs. Guiding end-users on the proper use of security camera client software and emergency radios, assisting with the installation and maintenance of Uninterruptible Power Supply (UPS) units, mapping out security systems, and recommending new technology and upgrades are also part of the job. Maintaining system documentation and monitoring video and intrusion alarm systems are crucial. The technician will assist with security implementation in new and remodeled buildings and perform other related duties as assigned.

Requirements

• Five years of experience in electronic security systems repair and maintenance work with at least one year at the journey level
• Possession of a valid class C California driver’s license
• Be insured at standard vehicle liability and property damage insurance rates, and maintain insurability

Nice To Haves

• Associate’s degree or college coursework or related certifications in a related field
• Written and oral proficiency in a second language

Responsibilities

• Assures the reliable and efficient operation of the district’s security surveillance and emergency radio system
• Assists in the planning, organizing, controlling, directing, monitoring, and maintenance of the district’s technical-based security surveillance programs and emergency radio system
• Assists in the development and implementation of a districtwide security surveillance policy and emergency radio policy
• Uses safety equipment, supplies, and procedures to perform job duties as required
• Provides reports on activities as requested by an appropriate administrator
• Stores and shelves equipment and other supplies in conformance with various local, state, federal, and district rules and regulations
• Maintains equipment in a safe operating condition; maintains preventive maintenance procedures, records, and reports
• Assists visitors and safeguards district property; adheres to all state and federal laws and regulations regarding safety and health
• Attends and participates in district and/or assigned training or information sessions; incorporates new information or technology into existing job duties
• Shall carry a communication device, if assigned one, and be available for general duties
• Uses a computer for entry and retrieval of information for work assignments
• Communicates effectively orally, in writing, and electronically
• Operates equipment such as district vehicles, electric carts, etc
• As needed, climbs an appropriate ladder to install, inspect, repair and troubleshoot equipment (e.g., IP cameras, wireless access points, servers, etc.)
• Estimates cost of jobs; specifies, orders, and procures supplies, materials, tools, and equipment for the purpose of maintaining availability of required items and completing jobs efficiently; maintains inventory of supplies, parts and equipment; confers with appropriate administrator regarding cost effective use of materials and supplies
• Transports various items (e.g. tools, equipment and supplies) for the purpose of ensuring the availability of materials required at the job site
• Plans and coordinates emergency radio and security surveillance system installation with Facilities Planning and Maintenance Department, Educational Technology and Information Services Department, and outside vendors and contractors; serves as liaison for security system vendors and service contractors
• Assists in the design configuration, installation, maintenance, security, and management of all networked and telecommunication devices related to district security; diagnoses and resolves surveillance and emergency radio problems related to networking and telecommunications; troubleshoots connections and/or networks; isolates software problems from hardware problems; repair equipment or arrange for repair; drives to various sites to conduct work
• Guides end users on the proper use of the security camera client software and emergency radios
• Assists in the planning, installation, maintenance and troubleshooting of the Uninterruptible Power Supply (UPS) units that support the backup power to the security surveillance servers and related network switches
• Maps out the security system for the district and provides recommendations and specifications for purchase
• Researches, evaluates, and recommends new security and emergency radio technology; recommends and implements software and hardware upgrades for all security and emergency radio systems; manages equipment
• Maintains system documentation for all surveillance and emergency radio systems
• Monitors and maintains video and intrusion alarm systems; responds appropriately to breaches in security
• Assists in security implementation in new and remodeled buildings; recommends surveillance system management options
• Performs other related duties as assigned

Benefits

• Full district-paid benefits for employee and dependants
• Maximum District contribution to the health insurance plan is $34,732.44 per year

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree