Video Surveillance Technician

Motorola Solutions • Las Vegas, NV

1d • Onsite

About The Position

We are looking for a focused and analytical professional to join our Command Center Operations Team in our Las Vegas (Spring Valley) office. In this high-impact position, you will be part of a people-first culture focused on proactive safety. You will leverage sophisticated software to observe active environments, evaluate alerts, and deliver critical voice interventions when it matters most. This is a fast-paced, site-based desk opportunity that demands exceptional reliability and swift execution. If you are passionate about technology-driven safety, this role provides the platform to maximize your performance and help provide exceptional service to enterprise clients. The hourly pay for the role is $16.37 per hour with a 10% differential increase on all hours worked after 6:00 pm

Requirements

• Computer Proficiency to navigate PC hardware interfaces and multi-display environments comfortably
• Keyboard Dexterity to input text at a minimum speed of 40 WPM accurately
• System Operations to interface with centralized communications dashboards and alert networks
• Command Center Operations to maintain composure and perform specialized actions under rapid timelines
• Customer Service to handle communications directly with cross-functional stakeholders or emergency dispatchers
• Time Management to deliver exceptional attendance records matching shift parameters from 5:00 pm to 1:00 am
• High School Diploma
• 1+ years of experience in a Call Center/ Office environment utilizing computer operating systems, or security work
• Legal authorization to work in the U.S. indefinitely is required. Employer work permit sponsorship is not available for this position.

Nice To Haves

• Previous background in technology dispatch, asset protection, or customer service environments
• Prior familiarity with automated screening tools or computer-aided monitoring software
• Demonstrated capability to adapt seamlessly during operational training workflows

Responsibilities

• Observe live video feeds following automated alerts to analyze unfolding situations in real time
• Oversee security infrastructure across multiple national client locations from a centralized environment
• Analyze behavioral anomalies to differentiate regular site activity from genuine security threats
• Deliver clear audio warnings over loudspeakers to deter unauthorized activity on client property
• Initiate rapid escalation protocols to contact emergency services or law enforcement when necessary
• Document operational logs detailing incident timelines and corresponding baseline actions taken
• Manage multiple high-resolution monitors simultaneously while maintaining absolute focus throughout the shift
• Leverage proprietary software interfaces utilizing high-speed navigation and precise technical controls
• Support continuous performance benchmarks during the permanent shift schedule including scheduled holiday coverage

Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED