Victim Witness Coordinator

Bannock County•Pocatello, ID

23h•Onsite

About The Position

Provides information, support, and referrals to victims of crime; performs related work as required. The primary function of an employee in this class is to provide crime victims with information concerning their rights and general information on the court process and procedures, ensuring that the victim is informed of all developments and decisions regarding their case. The employee also provides general support and referrals to agencies and providers to crime victims. The work is performed under supervision of the County Prosecutor, with considerable latitude granted for the exercise of independent judgment and initiative. The principal duties of this class are performed in a public office building.

Requirements

Knowledge of methods, practices, procedures, and objectives of crime victim assistance and counseling
Knowledge of methods, practices, and objectives of crisis intervention
Knowledge of police response and investigative methods and procedures
Knowledge of victim assistance resources available, including but not limited to, social and service agencies, shelters, counseling and support groups, financial and other aid, and related sources
Knowledge of applicable federal, state, local, and County laws, statutes, codes, and ordinances
Knowledge of operation of standard office equipment, including a personal computer and job-related software
Knowledge of operation of specialized case management system
Knowledge of English grammar, spelling, punctuation, and composition
Knowledge of current office practices and procedures
Knowledge of court system, legal proceedings, legal terminology, and preparation of legal documents
Ability to analyze issues, independently make decisions, and exercise good judgment in completing tasks
Ability to operate standard office equipment, a personal computer using program applications appropriate to assigned duties, and specialized case management and tracking system
Ability to transcribe, prepare, and proofread legal documents
Ability to prepare and proofread correspondence, memos, reports, and related documents
Ability to maintain confidentiality of information and records prepared and processed
Ability to respond appropriately to public inquiries and provide good customer service
Ability to maintain records efficiently and accurately and to research and prepare clear and concise reports
Ability to follow oral and written instructions
Ability to establish and maintain effective working relationships with other County employees, supervisory personnel, local elected and appointed officials, crime victims, and the public, under sometimes stressful conditions
Ability to communicate effectively both orally and in writing
Ability to perform basic mathematical and arithmetic functions
Ability to work independently, with infrequent and unstructured supervision
Ability to cross-train into other Department specializations to offer assistance and support, as needed
Ability to perform multiple tasks simultaneously, including handling interruptions, and return to and complete tasks in a timely manner
Ability to perform time management and scheduling functions, meet deadlines, and set project priorities
Ability to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions

Nice To Haves

Bachelors degree in social work or a related field
Three (3) years experience in social work or a related field
Any equivalent combination of experience and training which provides the knowledge and abilities necessary to perform the work

Responsibilities

Contacts crime victim, assesses the victim's condition and status, and provides information, general support, referrals to social and service agencies, shelter referrals, assistance with the legal system, and other assistance
Explains victim rights, legal procedures and processes, and terminology
Sets appointments with attorneys
Informs victims of court dates and accompanies them, as needed
Serves as liaison between victim and the assigned prosecuting attorney, informing victim of decisions, developments, and related information and relaying victim reactions, concerns, and wishes to the attorney
Assists victims in applying for protective orders, compensation, and restitution
Assists victims in establishing safety and security measures, including but not limited to, jail release notifications, emergency telephones, safety alarms, and other measures
Assists with support measures such as translation, child care, and related measures to ensure victim attendance in court
Maintains accurate and up-to-date victim information files
Ensures victim impact statement is completed and distributed to all participating parties
Performs community and public relations, provides information to community and civic groups, and serves on advisory and task force groups
Performs all work duties and activities in accordance with County policies, procedures, and safety practices
Cross-trains to perform duties of other department support positions
Performs other related duties as required