Victim Witness Advocate Lead - Unclassified

State of Nevada•Nevada, NV

About The Position

The Victim Witness Advocate – Lead (VWA – Lead) coordinates complex or sensitive victim and witness matters associated with multiple divisions within the Office of the Attorney General, including criminal prosecution, investigations, Medicaid fraud control, post-conviction, and victim-services functions. The VWA – Lead assists victims and witnesses with interviews, case-status information, forms and documentation, property-return issues, trial preparation, court attendance, and other needs arising during the prosecution and resolution of a case. In addition to carrying a caseload, the incumbent serves as a lead resource for victim-service coordination; helps establish and facilitate multidisciplinary teams; supports consistent documentation and service practices; and provides lead-level guidance, coaching, and work coordination to other advocates, volunteers, and interns as assigned. The incumbent also serves as the site supervisor for Social Work practicum students. The position prepares correspondence, assessment reports, impact statements, case records, and other reports; maintains accurate documentation; connects victims and witnesses with appropriate community resources and support services; and helps resolve complex service-delivery issues involving internal and external partners.

Requirements

Graduation from high school or equivalent.
Four years of full-time progressively responsible experience working for a government agency, nonprofit organization, or other organization providing direct services to people in crisis, including substantial experience in victim advocacy, complex case coordination, or a closely related criminal-justice or human-services setting.
A valid driver’s license is required at the time of appointment.
Proficiency with Microsoft Office, electronic case-reporting systems, and recordkeeping is required.

Nice To Haves

A bachelor’s degree in social work or a closely related field is preferred.
Demonstrate substantial experience providing trauma-informed services to victims or other individuals experiencing crisis.
Ability to independently coordinate complex or sensitive matters involving multiple stakeholders.
Strong judgment, communication, organization, and problem-solving skills.
Ability to establish effective working relationships with victims, witnesses, prosecutors, investigators, agency leadership, and community partners.
Experience coordinating multidisciplinary teams, mentoring or providing work direction to others, developing consistent service practices, and resolving complex victim-service issues is highly desirable.
Advanced knowledge of criminal justice processes; victims’ rights and services; trauma-informed advocacy and culturally competent practices; restorative justice principles; crisis intervention; interviewing techniques; records management and documentation practices; and community resources.
Strong judgment, initiative, confidentiality, emotional composure, and organizational skills.
Ability to communicate clearly and effectively with people experiencing trauma or crisis.
Ability to manage competing priorities and deadlines.
Ability to maintain consistent progress on assigned matters.
Ability to demonstrate professionalism, accountability, ethical conduct, and the ability to remain focused and composed in adversarial, high-pressure, or time-sensitive situations.
Bilingual individuals are encouraged to apply.

Responsibilities

Coordinates complex or sensitive victim and witness matters.
Assists victims and witnesses with interviews, case-status information, forms and documentation, property-return issues, trial preparation, court attendance, and other needs.
Serves as a lead resource for victim-service coordination.
Helps establish and facilitate multidisciplinary teams.
Supports consistent documentation and service practices.
Provides lead-level guidance, coaching, and work coordination to other advocates, volunteers, and interns.
Serves as the site supervisor for Social Work practicum students.
Prepares correspondence, assessment reports, impact statements, case records, and other reports.
Maintains accurate documentation.
Connects victims and witnesses with appropriate community resources and support services.
Helps resolve complex service-delivery issues involving internal and external partners.