Victim Services Specialist

Intervention•Golden, CO

2d•Onsite

About The Position

This is a partial grant-funded position for a Victim Services Specialist who will provide comprehensive services to victims of violent crimes, particularly domestic violence, in a dignified and respectful environment, and in compliance with the Victim Rights Act. The role involves working with the on-site Program Manager and Director of Victim Services across two jurisdictions. The specialist will manage a caseload, provide initial notifications and critical stage event notifications to victims, implement Intervention’s Victim Services Policy, and adhere to the Colorado Crime Victim Rights Act. This position also requires cultivating a resource and referral bank, establishing partnerships with relevant organizations, attending community meetings, and providing or arranging for translation services. The specialist will educate victims and their families about the criminal justice system and maintain victim files according to company policy and procedures, while also supporting daily operations of the field service office.

Requirements

Minimum of an Associate’s degree in related fields of Human Services from an accredited university or college.
Relevant and timely experience working with victims of crime or people in crisis and/or trauma or experience as a volunteer crime victim advocate
Computer skills -- Ability to enter data, generate reports and create communications from variety of software programs and databases
Ability to treat victims with empathy and respect
Ability to communicate effectively both verbally and in writing
Ability to remain calm in stressful situations
Knowledge of the cultural and socioeconomic characteristics and appropriate techniques and practices for the client population.
Ability to interact effectively as a team member and independently with Company staff, stakeholders, and with diverse client base.
Must pass background check and have ability to access state criminal databases

Nice To Haves

Consideration is given to candidates who possess a certificate of achievement as a Colorado Crime Victim Advocate.

Responsibilities

Manage a caseload and provide initial notification to each victim and provide a copy of the Victim Rights Amendment and provide Critical Stage Event Notifications to victims upon request.
Implement Intervention’s Victim Services Policy to help identify victim needs and adhere to the Colorado Crime Victim Rights Act.
Provide referrals as needed to crisis intervention programs, shelters, medical and dental clinics, legal aid, nonprofit organizations, job training, food banks, adult education, childcare agencies, housing, communities of faith, mental health services, support groups and human service organizations as needed.
Provide personal assistance to victims of crime for locating and applying for victim compensation and other community victim assistance funds.
Assist victims with collection of restitution if ordered and intercede with employers if needed to allow the victim to testify in court.
Cultivate a resource and referral bank and establish partnerships with victim and other organizations concerned with victim rights and criminal justice practices.
Attend all community and local committee and group meetings concerning domestic violence and victims of crime that may be coordinated by the Probation Department, District Attorney and other community coalitions.
Provide or arrange for translation services if needed and educate victims and their families about the criminal justice system, the process and expectations.
Maintain victim files according to Intervention policy and procedures and provide additional support to the field service office daily operations.