Victim Services Navigator (Permanent, 50% Part-time)
About The Position
The Victim Services Navigator is responsible for delivering the Provincial Victim Services Program, in accordance with the rights of victims of crime as outlined in the Victim’s Rights and Services Act, the Criminal Code of Canada and the victim-related provisions of other federal and provincial statutes, including the Victim Bill of Rights. As our Victim Services Navigator, you will provide information and support services directly to victims of crime, and act as a liaison between the victim and justice personnel such as police and Crown Attorneys. This work can include Court preparation sessions, Court accompaniment and assisting victims to access Criminal Injuries Counselling or to prepare and submit Victim Impact Statements to the Court. In this role, you will identify and analyze trends and common concerns of victims and employ a variety of strategies to meet those needs.
Requirements
- A Bachelor’s degree (typically in the Social Sciences) and three years of related experience. An equivalent combination of education, training and experience will be considered.
- Related experience includes (but is not limited to) providing client services in the community.
- Experience in client assessment and interviewing techniques.
- Experience in case management.
- Computer skills.
- Knowledge of the criminal justice system and community resources.
- Knowledge of the Victims’ Rights and Services Act, the Criminal Code of Canada, and the Canadian Victims Bill of Rights is essential.
- Excellent oral and written communication skills.
- Good organizational ability.
- Strong interpersonal skills including the ability to work as part of a team.
- Demonstrate empathy, warmth and tact along with an in-depth understanding of human dynamics and the effects of victimization.
- Sound judgment and the ability to work with self-confidence and decisiveness.
- Access to reliable transportation is required as you will be responsible for multiple court locations in your coverage area.
Nice To Haves
- The ability to speak French would be considered an asset.
Responsibilities
- Maintain a caseload of highly sensitive files and provide support to help meet clients' needs and provide referrals to specialists as needed.
- Ensure the clients are provided information regarding the criminal justice system/process and assist in submitting documents.
- Liaise with Crown, Police, Correctional Services and community organizations in the development, delivery, coordination, and enhancement of services.
- Ensure the confidentiality of client information is maintained and that it is accurately entered into the Victim Services case management system.
- Utilize a bring forward system to monitor and action time sensitive files.
Benefits
- Defined Benefit Pension Plan
- Health
- Dental
- Life Insurance
- General illness
- Short and Long Term Disability
- Vacation
- Employee and Family Assistance Programs
- Career development where you have access to career guidance, tools, resources, and ongoing training for every stage of your career.
- Engaging workplace. Our employees feel valued, respected, connected, and tuned in. We have forward-thinking policies and strategies.
- Countless career paths.
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What This Job Offers
Job Type
Part-time
Career Level
Mid Level
