Victim Notification Administrative Analyst - FBI

Chenega Corporation•Washington, DC

5h•Onsite

About The Position

Chenega Enterprise Systems and Solutions LLC., a Chenega Professional Services’ company, is seeking a Victim Notification Administrative Analyst to work with FBI’s Victim Notification System (VNS) to help ensure that the FBI’s responsibility for timely notification is met. This position will provide full service administrative support to victim specialists (VSs) within the VSD. The goal behind providing full scope support is to lighten the administrative load for the direct service providers to victims, provide one central location for data management and storage, and to help maintain data accuracy inside of FBI systems and VSD databases. The victim notification analyst contractors shall develop expert knowledge on FBI systems, VSD databases and the Attorney General Guidelines for Victim and Witness Assistance in support of the FBI VSPs both in the field and at headquarters. Our company offers employees the opportunity to join a team where there is a robust employee benefits program, management engagement, quality leadership, an atmosphere of teamwork, recognition for performance, and promotion opportunities. We actively strive to channel our highly engaged employee’s knowledge, critical thinking, innovative solutions for our clients.

Requirements

Bachelor’s degree from an accredited University
Must hold a current and active Top Secret clearance. Interims cannot be accepted
Education can be substituted with four (4) years of relevant experience in a professional environment performing similar administrative tasks to those outlined above
Minimum of two (2) years of relevant experience in a professional environment
Able to prepare and modify documents including correspondence, reports, drafts, memos and e-mails
Experience and be proficient in MS Word, MS Excel and MS Outlook
Manipulating data in Microsoft Excel 2008 or later version to include: Creating new spreadsheets, Entering data, auto fill features, adding and adjusting columns and rows, Sorting, Filtering and Freezing Panes, Moving and copying worksheets within a workbook, Separating data in one cell to multiple cells using Text – to – Columns, Grouping data together using the Concatenate function, Working knowledge of basic excel formulas
Experience in prioritization of projects and have strong problem-solving skills, good research skills and attention to detail
Able to work effectively with others and have good interpersonal skills
Program and project management experience
Able to coordinate/facilitate/lead meetings & conference calls, etc. with internal and external customers
Experience creating and giving formal presentations
Experience using Microsoft SharePoint and Microsoft Outlook.
Experience and proficiency utilizing, building, and updating Microsoft SharePoint Websites.

Responsibilities

Support FBI victim services providers for administrative duties in conjunction with case management and the VNS.
Provide administrative support to VSD VSPs. Answer phone, prepare reports, and track work.
Provide typing/word processing support (including spreadsheet applications) to include composing internal and external routine/non-routine memos and correspondence with minimal direction; obtaining appropriate approvals. May generate labels using mail merge. Complete standard office forms; handle confidential/secret subject matter frequently.
Open, review, prioritize and take action on incoming mail within three business days; send mail using appropriate mail carrier; send/receive faxes and make copies when needed.
Enter data, maintain information, manipulate and define reports for specific tracking purposes (statistics, project status).
Generate reports, evaluate data and make recommendations/summarizing trends for supervisor/Victim Specialist review. Material may largely consist of confidential information; requires use of judgment and discretion.
Serve as primary point of contact and primary source for clients/Victim Specialists and communicate using appropriate tact and discretion.
Develop, set up, maintain and retrieve organizational files and records that are generally electronic or manual.
Confer with appropriate internal and external offices to ensure that required procedures are followed.
Analyze data and extract and define relevant information; interpret data for the purpose of determining past performance; identify issues, provide alternative solutions, and resolve problems.
Process information from the FBI’s official record management system (Sentinel), and SharePoint Sites located on the classified and unclassified enclaves.
Serve as a liaison between the coordinators, unit personnel and management, as well as communicate using appropriate tact and discretion.
Use various software applications, such as spreadsheets, relational databases, to assemble, manipulate and/or format data and/or reports.
Establish effective liaison and operational contact with internal clients and oversight of groups ensuring that project execution is administered in conformance with guidelines established by Department of Justice (DOJ) and FBI regulations.
Assist in testing new or modified systems to check functionality and business processes.
Assist in preparing recommendations for implementation of new or modified systems, work procedures, or organizational changes.
Develop relationships with internal partners/clients, which may require in person meetings or site visits.
Provide system training as needed and develop a training SOP with the VNS-Coordinator.
Proficiently perform all tasks outlined above, except those related to quality assurance.
Provide mentorship and training to new victim notification analysts.