Victim Specialist

City of Memphis•Memphis, TN

2d•$52,432 - $79,706

About The Position

Works under the direction of the Victim Supervisor. Complies with department mission in ensuring that victims and survivors of crime are provided with crisis intervention, support, and referrals to local victim service agencies. Collaborates with community partners and county staff to raise awareness of the impact of violence and trauma and the resources are available to victims in our community. Provides support and assistance to victims and witnesses throughout the investigation process serving as a liaison and advocate with law enforcement. Issues oral and written instructions as needed to facilitate service delivery. Works with leadership to improve work procedures and protocols. Travels and attends various meetings, businesses and work sites across the City. Collaborates with department's leadership team to develop and evaluate victim-centered programming. Gathers data to prepare composite reports from individual and/or database reports. Develops and implements in-service training and educational outreach programs, as well as identify best practices in the field and adapt them to community needs. Acts as a liaison with the Shelby County DA's Office, Shelby County Crime Victims & Rape Crisis Center, and local social services. Assists with revising operational and programmatic protocols. Maintains records of and identifies and tracks trends in victim services provided. Completes case reports and progression updates to supervisor and victim's families.

Responsibilities

Provides crisis intervention, support, and referrals to local victim service agencies.
Collaborates with community partners and county staff to raise awareness of the impact of violence and trauma.
Provides support and assistance to victims and witnesses throughout the investigation process.
Acts as a liaison and advocate with law enforcement.
Issues oral and written instructions as needed to facilitate service delivery.
Works with leadership to improve work procedures and protocols.
Travels and attends various meetings, businesses and work sites across the City.
Collaborates with department's leadership team to develop and evaluate victim-centered programming.
Gathers data to prepare composite reports from individual and/or database reports.
Develops and implements in-service training and educational outreach programs.
Acts as a liaison with the Shelby County DA's Office, Shelby County Crime Victims & Rape Crisis Center, and local social services.
Assists with revising operational and programmatic protocols.
Maintains records of and identifies and tracks trends in victim services provided.
Completes case reports and progression updates to supervisor and victim's families.