Victim Assistant Advocate - Part-Time

Douglas County, Colorado•Castle Rock, CO
•Onsite

About The Position

Performs a variety of duties related to the office's Victim Assistance Program. Will contact victims of crime to offer support, information, counseling and resources. This role is classified as a 0.5 FTE part-time position. Salary is prorated based on part-time status. Must be available to work up to 29 hours/week and on call hours.

Requirements

  • High School diploma paired with equivalent years of direct, hands-on experience in victim services, crisis intervention, or community support work may be considered.
  • Foundational understanding of state-mandated constitutional rights for crime victims.
  • Completion of an initial Victim Assistance training course as described by COVA certification standards.
  • Possess a valid Colorado Driver's License.
  • Ability to pass an investigative background investigation.
  • Availability to participate in flexible, rotating on-call schedules (including nights, weekends, and holidays) for rapid emergency response.
  • Professional proficiency in written and spoken English, paired with strong interpersonal, de-escalation, and crisis communication capabilities.
  • Proficient computer skills, including Microsoft Office applications (Word, Excel, Outlook, PowerPoint, and Teams), records management systems, and the ability to effectively use computer-based systems and software applications required of law enforcement administrative functions.
  • Demonstrates working knowledge of compliance with all office policies, procedures and directives.
  • Controls personal emotional responses and acts appropriately under high levels of emotional stress. Demonstrates sensitivity to feelings of others; listens with empathy towards others; and displays compassion to those in distress. Controls personal aggressive responses and acts in a manner calculated to calm volatile persons.
  • Full knowledge of Colorado constitutional amendment giving victim's rights.
  • Ability to testify in court.
  • Able to explain the intricacies of the investigative and court processes to victims.
  • Understand the victim compensation programs.
  • Ability to reason and apply logic in a multi-tasking environment.
  • Comprehends and processes new information quickly and accurately.
  • Retains relevant information.
  • Ability to interact with diverse groups and cultures in a complex society.
  • Establishes and maintains effective relationships with peers, supervisors and the public.
  • Have an open, non-judgmental attitude towards victims regardless of the circumstances.
  • Operates vehicles during routine under varying road weather and lighting conditions.
  • Speaks English clearly and converses effectively with persons of divergent ethnic, cultural and educational backgrounds.
  • Prepares reports, memos, forms, etc. This includes the documentation of own observations and actions, statements of victims, witnesses, and suspects. Writes legibly using acceptable grammar, punctuation and spelling. Assures accuracy of information.
  • Must be able to provide credible testimony in a court of law or any other legal proceeding or investigation.
  • Must be able to perform ALL the above job functions, unassisted, and at a pace and level of performance consistent with actual job requirements.

Nice To Haves

  • Bachelor’s degree in Criminal Justice, Human Services, Psychology, or social Work preferred.

Responsibilities

  • Help victims regain their physical and emotional well-being by means of intervention and advocacy.
  • Assess the needs of victims and makes the appropriate referrals and necessary follow-up.
  • Keep victims informed about the status of their case.
  • Assist victims with the return of their property.
  • Inform victims of the release of the defendant from custody pending prosecution.
  • Make program recommendations.
  • Ensure compliance with the rights afforded to victims under the Colorado constitutional amendment on victims' rights.
  • Contact victims of crime to offer support, information, counseling and resources.

Benefits

  • No benefits
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