Victim Advocate

City of AuroraNorfolk, VA
Onsite

About The Position

Victim Advocates are Career Service employees within the Aurora Police Department. Their primary focus is to perform crisis intervention work, both on-scene and follow-up contacts to provide support, intervention, information, and resources to victims of crimes, in accordance with the Crime Victim Rights Act in Colorado.

Requirements

  • Associate degree in Psychology, Criminal Justice, Social Work, or directly related field
  • Two (2) years of human services related experience
  • At least six (6) months of experience working with victims of a crime
  • Listen with a strong sense of compassion and empathy
  • Establish and maintain effective working relationships with employees, volunteers, victims, and citizens
  • Handle sensitive and stressful situations with tact and diplomacy
  • Communicate effectively both orally and in writing
  • Relate to people with a wide variety of needs and concerns while maintaining patience and understanding
  • Sedentary physical work requiring ability to lift 10 pounds with or without assistance
  • Occasional lifting, carrying, walking, and standing
  • Hand/eye coordination to operate office equipment
  • Vision for reading, recording, and interpreting reports and other documents
  • Frequent speech communication and hearing to maintain communication with employees and citizens
  • Foot/eye coordination to operate a motor vehicle

Nice To Haves

  • Bilingual, Spanish speaking skills highly desirable

Responsibilities

  • Responds to crisis situations reported to the police department
  • Assesses victim needs and provides intervention, comfort, and/or referral to supportive agencies and for other services
  • Provides victim follow-up contact or initiates outreach contact
  • Provides referral information and facilitates financial compensation
  • Acts as liaison between victim and investigators or patrol officers
  • Assists victim during the investigative process
  • Works closely with judicial system personnel
  • Acts as liaison between victim and other agencies such as employer
  • Educates victims on their mandated rights
  • Aids in the return of victim’s property
  • Provides victim with case status
  • Assists in training volunteers
  • Assists with education of police personnel regarding victim/witness services as well as the Victim Rights Act
  • Assists in providing training and education to outside agencies and community groups regarding victim related issues
  • Must have a 30-minute response time to incidents within the City of Aurora
  • Performs additional duties as assigned

Benefits

  • Sick leave in accordance with the Healthy Families and Workplace Act
  • Generous paid leave program
  • 100% funded Employee and Family Care Leave Program
  • Retirement pension plan and 457b plans available
  • Subsidized recreation center pass, on-site fitness centers and wellness programs
  • Continued education and career advancement opportunities
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