STATE ATTORNEY'S OFFICE, 15TH CIRCUIT- VICTIM ADVOCATE I - 21009090

State of Florida • West Palm Beach, FL

6d • Onsite

About The Position

The Office of the State Attorney, 15th Judicial Circuit, is hiring a Victim Advocate I. This specialized position independently serves as a liaison between Assistant State Attorneys and victims of crimes. The role involves communicating with victims, explaining their rights and the criminal justice process, documenting contacts and services, assessing victim needs, and coordinating access to support services. The position is at will. Applicants must submit a resume and complete the online application process through the State of Florida job site.

Requirements

• High school diploma or equivalency and experience in criminal justice, social science, counseling, public contact, or customer service; or an equivalent combination of training and experience. A bachelor’s degree may substitute for the required experience.
• Dependable, routine in-office attendance, including on-time arrival to help the Assistant State Attorney prepare victims for court.
• Ability to work weekends on a rotating schedule and occasional approved overtime.
• Efficient typing skills and ability to operate a computer and other office machinery.
• Effective communication skills and ability to interact professionally with employees, members of the public, and stakeholders.
• Ability to perform quality work within deadlines.
• Ability to read and follow rules, regulations, policies, and procedures.
• Ability to work effectively as a team contributor and independently.
• Ability to operate the telephone system and respond to calls professionally.
• Must pass a background records check and fingerprinting; an employment offer is contingent on a negative drug screen.
• Must complete Form I-9, with employment eligibility verified through E-Verify.

Responsibilities

• Establish and maintain effective verbal and written communication with attorneys and victims.
• Provide victims with information about their rights under Chapter 960 and the Florida Constitution.
• Explain stages of the criminal justice process and notify victims of required appearances and cancellations.
• Inform victims of their right to request restitution and help document financial losses and file Victim Compensation claims.
• Document contacts with victims in case notes, the case management system, and/or memorandums to the Assistant State Attorney.
• Track services provided for reporting to grant providers when appropriate.
• Assess victims’ needs and coordinate with social services agencies to ensure they receive needed services.
• Provide other services as needed, including transportation, a separate pre-trial waiting area, and translator services when needed or requested.
• Perform other duties as required.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED