Wealth Operations & Supervision, Vice President (Wealth Custody and Clearing)

State Street • Boston, MA

1d • $110,000 - $207,500

About The Position

Wealth Custody & Clearing is seeking an experienced Vice President, Wealth Operations & Supervision to serve as the senior tactical and functional leader across its introducing broker-dealer operating environment. Reporting to the Head of Operations, this broad operating leadership role translates business strategy into coordinated day-to-day execution, provides supervisory leadership, and connects Operations, Client Service & Advisor Experience, Trading, Asset Servicing, Client Onboarding, Cashiering, Risk, Compliance, Product, and Technology. Existing functional leaders retain ownership of their domains; the Vice President ensures those domains operate as a connected, controlled, and scalable end-to-end model.

The role leads the tactical operating agenda, coordinates functional leaders, resolves cross-functional issues, and maintains accountability for execution, controls, and escalation. It strengthens the first line of defense through consistent management routines, enhanced fraud and operational risk controls, issue resolution, and transparent reporting on performance, risk, capacity, and readiness. The successful candidate will be hands-on and pragmatic, able to balance daily execution, supervisory judgment, client-impacting escalations, operating-model design, and senior leadership communication in a growth environment.

The position supports operational coordination for client implementations, new capabilities, market expansion, and production stabilization; helps ensure operational and fraud controls, staffing, procedures, dependencies, and escalation paths are ready before launch; and partners with control and support functions on regulatory examinations, audits, and inquiries. The role also promotes operating-model improvements, technology and automation, third-party oversight, and leadership continuity on behalf of the Head of Operations.

The stated annual salary range is $110,000–$207,500 for the primary location. State Street describes a comprehensive benefits program, including a retirement savings plan with company match, insurance coverage, paid time off, an Employee Assistance Program, incentive compensation eligibility, and certain tax-advantaged savings plans.

Requirements

• 10+ years of relevant experience across broker-dealer, custody, wealth management, or advisory operations.
• 5+ years of leadership and supervisory experience in a regulated financial-services environment.
• Active and appropriate securities registrations for the assigned supervisory responsibilities.
• Undergraduate degree or equivalent relevant experience.
• Broad experience across broker-dealer, custody, wealth, or advisory operations, with the ability to lead across multiple functional domains.
• Proven track record of supervision and regulatory oversight in a regulated financial-services environment.
• Experience implementing or overseeing fraud prevention, detection, investigation, escalation, and control frameworks within financial services.
• Strong understanding of introducing broker-dealer and RIA operating models, including relationships among advisors, introducing broker-dealers, clearing firms, custodians, and third-party technology ecosystems.
• Working knowledge of operational controls, supervisory systems, escalation standards, governance, and first-line risk ownership.
• Ability to lead through influence, align peers and functional leaders, and drive decisions across organizational boundaries.
• Experience managing complex client-impacting events, operational incidents, regulatory matters, and high-priority escalations.
• Ability to distinguish matters that should remain with a functional subject-matter expert from those requiring broader operating or supervisory leadership.
• Strong executive judgment, presence, and communication skills, including the ability to simplify complex issues and recommend a clear course of action.
• Practical, technology-forward mindset and experience using automation, workflow tools, data, and AI to improve execution and management visibility.
• Ability to balance client needs, regulatory obligations, strategic priorities, and daily execution in a dynamic environment.
• Leadership style grounded in accountability, transparency, collaboration, and timely decision-making.

Nice To Haves

• Series 7 and Series 24 registrations are strongly preferred.
• Additional registrations such as Series 4, Series 55/57, or Series 63/66 are advantageous depending on final scope.
• Experience supporting RIA, enterprise RIA, introducing broker-dealer, clearing, or custody operating models.
• Experience with fraud-risk programs, control implementation, case management, or fraud technology solutions.
• Experience supporting regulatory examinations, internal audits, risk assessments, and remediation programs.
• Experience with international expansion, institutional clients, or cross-border operating considerations.
• Experience building or scaling an operating model, new business, platform, or significant operational capability.
• Demonstrated experience working with Compliance, Risk, Legal, Technology, Product, fraud-risk partners, and client-facing teams.

Responsibilities

• Lead the day-to-day operating agenda across Wealth Custody & Clearing, translating strategic priorities into coordinated workplans, decisions, owners, milestones, and measurable outcomes.
• Coordinate across Client Service, Trading, Asset Servicing, Client Onboarding, Account Maintenance, Cashiering, Risk, Compliance, Product, and Technology so issues and initiatives are managed end-to-end.
• Provide supervisory leadership across applicable broker-dealer activities, ensuring clear ownership, timely review, appropriate escalation, and evidence that supervisory obligations are performed.
• Partner with Risk, Compliance, Technology, functional leaders, and external providers to implement and oversee fraud prevention, detection, escalation, investigation, and reporting capabilities.
• Establish and lead management routines covering operational performance, risk and controls, incidents, client-impacting issues, capacity, change readiness, and delivery commitments.
• Partner with functional leaders to identify operational, fraud, and regulatory risks, assess control design and effectiveness, address gaps, and maintain accountability for remediation.
• Serve as a senior escalation point for high-risk, time-sensitive, or cross-functional operational matters, driving fact-based decisions, coordinated communication, and durable resolution.
• Support and challenge functional leaders while preserving their ownership of subject-matter decisions, team performance, procedures, and daily production.
• Lead operational coordination for client implementations, new capabilities, market expansion, and production stabilization, ensuring readiness of dependencies, controls, staffing, procedures, and escalation paths.
• Partner with Compliance, Risk, Legal, and Internal Audit on regulatory examinations, audits, control reviews, and inquiries, ensuring accurate documentation, timely responses, and sustainable corrective action.
• Drive disciplined ownership, maintenance, approval, and implementation of operating procedures, supervisory procedures, control documentation, and related governance artifacts.
• Establish operational KPIs, KRIs, service measures, and executive reporting on performance, trends, risks, capacity, and readiness.
• Identify friction, duplication, unclear handoffs, and control gaps across the operating model and lead practical improvements to scalability, resilience, and advisor experience.
• Partner with Product and Technology to embed automation, AI-enabled workflows, fraud detection capabilities, and data-driven decision-making while maintaining appropriate controls and human oversight.
• Support oversight of clearing firms, custodians, technology providers, fraud solution providers, and other operational partners through performance monitoring, issue management, accountability, and escalation.
• Represent the Head of Operations in delegated operating forums and decisions, keep the broader operating agenda moving, and elevate matters requiring executive attention with a clear recommendation.

Benefits

• Retirement savings plan (401K) with company match.
• Insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages.
• Paid time off including vacation, sick leave, short-term disability, and family care responsibilities.
• Access to an Employee Assistance Program.
• Incentive compensation, including eligibility for annual performance-based awards, subject to stated exclusions.
• Eligibility for certain tax-advantaged savings plans.
• Inclusive development opportunities, flexible work-life support, paid volunteer days, and employee networks.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior