Wealth Operations & Supervision, Vice President (Wealth Custody and Clearing)

State Street•Boston, MA

1d•$110,000 - $207,500

About The Position

Wealth Custody & Clearing is seeking an experienced Vice President, Wealth Operations & Supervision to serve as the senior tactical and functional leader across its introducing broker-dealer operating environment. The role translates business strategy into disciplined day-to-day execution, provides supervisory leadership, and coordinates work across Operations, Client Service & Advisor Experience, Trading, Asset Servicing, Client Onboarding, Cashiering, Risk, Compliance, Product, and Technology. It is intended for a broad operating leader with wealth and advisory experience, broker-dealer supervision experience, and experience overseeing fraud controls. Reporting to the Head of Operations, the Vice President drives the tactical operating agenda, coordinates functional leaders, resolves cross-functional issues, and maintains accountability for execution, controls, and escalation. Existing functional leaders retain ownership of their domains; this role connects those domains into a controlled and scalable end-to-end model. The position supports growth in client base, product capabilities, and geographic reach by strengthening first-line oversight, management routines, fraud and operational risk controls, issue resolution, and transparency around performance, risk, capacity, and readiness. The role leads operational coordination for client implementations, new capabilities, market expansion, and production stabilization; supports regulatory examinations and audits; and advances operating-model improvement, automation, and effective third-party oversight. Success is measured by improved cross-functional coordination, clearer and faster decisions, stronger supervisory discipline, effective risk oversight, and dependable end-to-end execution.

Requirements

Broad experience across broker-dealer, custody, wealth, or advisory operations, with the ability to lead across multiple functional domains.
A proven track record of supervision and regulatory oversight in a regulated financial-services environment.
Experience implementing or overseeing fraud prevention, detection, investigation, escalation, and control frameworks within financial services.
Ability to translate emerging fraud risks into practical controls, technology requirements, governance routines, and operating procedures.
Strong understanding of introducing broker-dealer and RIA operating models, including relationships among advisors, introducing broker-dealers, clearing firms, custodians, and third-party technology providers.
Working knowledge of operational controls, supervisory systems, escalation standards, governance, and first-line risk ownership.
Demonstrated ability to lead through influence, align peers and functional leaders, and drive decisions across organizational boundaries.
Experience managing complex client-impacting events, operational incidents, regulatory matters, and high-priority escalations.
Ability to distinguish matters that should remain with a functional subject-matter expert from those requiring broader operating or supervisory leadership.
Strong executive judgment, presence, and communication skills, including the ability to simplify complex issues and recommend a clear course of action.
Experience building or scaling an operating model, new business, platform, or significant operational capability.
A practical, technology-forward mindset and experience using automation, workflow tools, data, and AI to improve execution and management visibility.
Comfort operating in a dynamic environment while balancing client needs, regulatory obligations, strategic priorities, and daily execution.
Leadership style grounded in accountability, transparency, collaboration, and timely decision-making.
Undergraduate degree or equivalent relevant experience.
10+ years of relevant experience across broker-dealer, custody, wealth management, or advisory operations.
5+ years of leadership and supervisory experience in a regulated financial-services environment.
Active and appropriate securities registrations for assigned supervisory responsibilities.

Nice To Haves

Series 7 and Series 24 registrations are strongly preferred; Series 4, Series 55/57, or Series 63/66 registrations are advantageous based on final scope.
Experience supporting RIA, enterprise RIA, introducing broker-dealer, clearing, or custody operating models.
Experience with fraud-risk programs, control implementation, case management, or fraud technology solutions.
Experience supporting regulatory examinations, internal audits, risk assessments, and remediation programs.
Experience with international expansion, institutional clients, or cross-border operating considerations.

Responsibilities

Lead the day-to-day operating agenda, translating strategic priorities into coordinated workplans, decisions, owners, milestones, and measurable outcomes.
Coordinate cross-functional work across Client Service, Trading, Asset Servicing, Client Onboarding, Account Maintenance, Cashiering, Risk, Compliance, Product, and Technology.
Provide supervisory leadership across applicable broker-dealer activities, ensuring clear ownership, timely review, appropriate escalation, and evidence that supervisory obligations are performed.
Partner with Risk, Compliance, Technology, functional leaders, and external providers to implement and oversee fraud prevention, detection, escalation, investigation, and reporting capabilities.
Establish and lead management routines covering operational performance, risk and controls, incidents, client-impacting issues, capacity, change readiness, and delivery commitments.
Partner with functional leaders to identify operational, fraud, and regulatory risks; assess control design and effectiveness; address gaps; and maintain accountability for remediation.
Serve as a senior escalation point for high-risk, time-sensitive, or cross-functional operational matters and drive fact-based decisions, coordinated communication, and durable resolution.
Support and challenge functional leaders while preserving their ownership of subject-matter decisions, team performance, procedures, and daily production.
Lead operational coordination for client implementations, new capabilities, market expansion, and production stabilization, ensuring readiness of dependencies, controls, staffing, procedures, and escalation paths.
Partner with Compliance, Risk, Legal, and Internal Audit on regulatory examinations, audits, control reviews, and inquiries; ensure accurate documentation, timely responses, and sustainable corrective action.
Drive ownership, maintenance, approval, and implementation of operating procedures, supervisory procedures, control documentation, and governance artifacts.
Establish operational KPIs, KRIs, service measures, and executive reporting that provide useful insight into performance, trends, risks, capacity, and readiness.
Identify friction, duplication, unclear handoffs, and control gaps across the operating model and lead practical improvements to scalability, resilience, and advisor experience.
Partner with Product and Technology to incorporate automation, AI-enabled workflows, fraud detection, and data-driven decision-making while maintaining appropriate controls and human oversight.
Support oversight of clearing firms, custodians, technology providers, fraud solution providers, and other operational partners, including performance monitoring, issue management, accountability, and escalation.
Represent the Head of Operations in delegated operating forums and decisions, keep the operating agenda moving, and elevate matters requiring executive attention with a clear recommendation.

Benefits

401(k) retirement savings plan with company match.
Insurance coverage including basic life, medical, dental, vision, long-term disability, and optional additional coverage.
Paid time off including vacation, sick leave, short-term disability, and leave for family-care responsibilities.
Access to an Employee Assistance Program.
Incentive compensation, including eligibility for annual performance-based awards, subject to stated exclusions.
Eligibility for certain tax-advantaged savings plans.
Inclusive development opportunities.
Flexible work-life support.
Paid volunteer days.
Employee networks.