Vice President, Transportation (NEMT)
About The Position
Modivcare is seeking an experienced Vice President - Transportation to lead nationwide efforts in creating and maintaining efficient, accountable, and sustainable transportation service delivery models across all modes of member transportation services. This role involves partnering with key stakeholders to achieve transportation goals related to budget, P&L, on-time performance, transportation policy and process, supply and demand balance, and the development of transportation metrics. The role drives strategic initiatives, explores best practices, and provides leadership and mentorship to senior leaders and teams. It supports a culture of efficiency, accountability, and member-centric service delivery, collaborating with field leadership and cross-functional teams to execute initiatives. The position leverages systems and field data for analytics and insights, conducts in-depth data analysis, and provides market intelligence. It develops and communicates KPI strategies, presents data-driven insights to leadership, and identifies opportunities for actionable strategies. The role also involves compiling reports, recommending and implementing process improvements, leading change management, preparing and managing budgets, and ensuring high employee satisfaction and retention. Collaboration with internal and external stakeholders is key, and the role may lead projects and perform other duties as assigned. Approximately 20-30% travel may be required.
Requirements
- Bachelor’s Degree required
- Fifteen (15) plus years of experience within transportation and/or medical transportation
- Ten (10) plus years of leadership experience managing teams
- Ability to engage and consult across multiple levels of leadership
- Strong ability to articulate business insights using data and context
- Proven expertise in impact analysis and linking data to strategic outcomes
- Strong analytical skills with business and commercial acumen
- Experience with statistical analysis software
- Deep knowledge of transportation provider costs, pricing strategies, and budget management
- Exceptional problem-solving, data analysis, reporting, and time management skills
- Excellent communication and presentation skills
- Ability to build strong internal and external relationships
- Proficiency in computer applications such as Google Suite tools
- Strong project management experience
Nice To Haves
- Master’s Degree preferred
- Or equivalent combination of education and/or experience
Responsibilities
- Drives strategic initiatives and explores best practices and solutions to enhance service delivery across all markets and transportation modes
- Provides leadership, mentorship, and direction to senior leaders and teams, including staffing, performance management, and career development
- Owns the transportation roadmap aligned with organizational vision and strategic priorities
- Supports a culture of efficiency, accountability, and member-centric service delivery
- Collaborates with field leadership and cross-functional teams to execute transportation initiatives
- Engages internal departments to ensure alignment with strategic direction and organizational goals
- Leverages systems and field data to deliver analytics and insights on business performance
- Conducts in-depth data analysis to identify strengths, weaknesses, and opportunities in transportation service delivery
- Provides market intelligence, competitive analysis, and consumer insights to inform strategy
- Develops and communicates KPI strategies to drive field execution and account management success
- Presents data-driven insights and recommendations to all levels of leadership to gain alignment and drive decision-making
- Identifies opportunities through analytics and recommends actionable strategies with measurable outcomes
- Compiles and delivers professional reports supporting both qualitative and quantitative findings
- Recommends and implements process improvement initiatives and consults with executive leadership on transformation efforts
- Leads change management initiatives to improve operational efficiency across the organization
- Prepares and manages budgets, analyzes variances, and implements corrective actions
- Ensures high employee satisfaction and retention through leadership development and engagement strategies
- Directs collaboration with internal and external stakeholders to ensure alignment and customer success
- May lead projects and perform other duties as assigned
Benefits
- Medical, Dental, and Vision insurance
- Employer Paid Basic Life Insurance and AD&D
- Voluntary Life Insurance (Employee/Spouse/Child)
- Health Care and Dependent Care Flexible Spending Accounts
- Pre-Tax and Post --Tax Commuter and Parking Benefits
- 401(k) Retirement Savings Plan with Company Match
- Paid Time Off
- Paid Parental Leave
- Short-Term and Long-Term Disability
- Tuition Reimbursement
- Employee Discounts (retail, hotel, food, restaurants, car rental and much more!)
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What This Job Offers
Job Type
Full-time
Career Level
Executive
