Vice President, Tenant

Workday•Pleasanton, CA

1d•$284,000 - $426,000•Hybrid

About The Position

This Vice President, Tenant role is part of the Platform & Environment (IPE) organization and will play a central role in one of Workday's most impactful businesses. Workday's Core Implementation (IMPL) tenants generate significant annual revenue and serve as a key driver of customer satisfaction by enabling smooth transitions from testing to production environments. This is a developing team at an exciting inflection point with significant opportunity ahead: modernizing the tenant portfolio, refining pricing and packaging, expanding adoption across existing and new customers, and integrating AI-ready and developer-focused tenant types into the portfolio. The IPE culture is grounded in humility and a strong work ethic, and this team will carry that same spirit as it builds something new from the ground up. As Vice President, Tenant on the IPE leadership team, you will own the end-to-end product and commercial strategy for Workday's tenant portfolio. This is a cross-functional leadership role where you will shape how customers discover, purchase, and get value from tenant environments, and where you will define how Workday grows and protects our revenue stream.

Requirements

15+ years of relevant product management, product strategy, or commercial strategy experience in enterprise SaaS or cloud software
10+ years of experience building and leading high-performing teams and driving cross-functional outcomes
8+ years of experience leading and developing senior managers and directors
Experience owning a P&L or revenue-generating product line with direct accountability for commercial outcomes
Knowledge of how AI capabilities are integrated into product portfolios, tenant environments, or platform offerings

Nice To Haves

Product Strategy: Experienced in developing and executing product plans that account for target audiences, market dynamics, pricing, and distribution, with a focus on translating market trends and customer behavior into effective product positioning and lifecycle management
Portfolio Management: Skilled in managing and coordinating a portfolio of product investments, assets, and resources to achieve financial and strategic objectives, including understanding risk, aligning investments with business goals, and providing guidance on resource allocation to maximize returns
Product Analytics: Proficient in interpreting and drawing meaningful conclusions from data, including identifying trends, making data-informed decisions, improving business processes, and predicting future outcomes based on usage patterns and historical data
Customer Engagement: Experienced in building communication strategies and relationships with customers across multiple channels, with the ability to improve customer satisfaction, increase retention, and inform product decisions through customer interaction and feedback
Mergers & Acquisitions (M&A): Knowledgeable in the financial and operational considerations of business consolidation, including conducting due diligence, structuring integration approaches, and managing transitions to minimize disruption and maximize strategic value
Financial Acumen: Skilled in understanding and interpreting business and financial data to make sound decisions, including analyzing revenue models, margin structures, pricing strategies, concession trends, and competitive landscapes to identify opportunities for profitable growth and cost optimization
Excellent Communication skills, both verbal and written, with the ability to adapt your style to different audiences and collaborate effectively across teams
Comfortable making Decisions in situations where the direction is unclear and the ability to develop plans that account for dependencies and trade-offs

Responsibilities

Defining the tenant product and portfolio strategy. You will build a coherent portfolio across all tenant types (production, sandbox, sandbox preview, implementation, trial, and demo) with clear tiers, use-case guidance, and segment-level rules of thumb (SMB, ME, LE, Majors). You will determine how AI, developer, partner, and acquired-product tenant types integrate into the portfolio and establish pricing and packaging guardrails.
Building and scaling the go-to-market operating model. You will position the tenant portfolio as a growth and agility enabler for customers, not a back-office cost. This includes developing sales plays, simple offers, and messaging tied to customer jobs-to-be-done for both new and existing customers, and defining success measures such as tenant attach rate, base expansion, and concession health.
Driving customer insights and buying journey improvements. You will systematically capture how customers and prospects learn about, evaluate, and purchase tenants, including confusion around entitlements, pricing perceptions, and portal friction. These insights will directly inform roadmap and GTM decisions.
Delivering near-term experience improvements. You will prioritize and ship improvements to tenant creation, refresh, backup/restore, and entitlement clarity, including stronger self-service controls, transparent data limits, and tooling that reduces complexity for Sales and Customer Success teams.
Establishing customer success and lifecycle management motions. You will define proactive post-sale motions including tenant health checks, right-sizing reviews, and standard responses to high-risk patterns such as under-provisioned setups, heavy concessions, and runaway usage.