Vice President, Technology
About The Position
As Vice President of Technology, you will shape the future of restaurant technology across the enterprise—ensuring every system, platform, and innovation enables operational excellence and an exceptional guest experience. In this role, you will Make a Difference by driving scalable, reliable solutions that power our restaurants every day. You will Serve with Heart by creating technology that supports team members on the front lines and simplifies how they work. By partnering across functions, you will Win as One, aligning strategy, execution, and outcomes across Operations, Digital, and beyond. And you will Move Forward Boldly, leading innovation and transformation that keeps Whataburger at the forefront of restaurant technology.
Requirements
- 14+ years of progressive technology leadership experience
- Deep expertise in restaurant or QSR technology environments
- Strong knowledge of POS, KDS, and in-restaurant systems
- Proven success leading enterprise technology implementations at scale
- Experience managing vendor relationships, contracts, and performance
- Demonstrated financial acumen, including budget ownership and ROI delivery
- Ability to lead cross-functional initiatives and influence senior stakeholders
- Knowledge of cloud platforms, systems integration, and cybersecurity standards
- Strong data-driven decision-making and problem-solving capabilities
- Bachelor’s degree or equivalent combination of education and experience
Nice To Haves
- Experience in multi-unit, high-growth restaurant or retail environments
- Background in digital integration with in-store technologies
- Familiarity with PCI compliance and advanced cybersecurity practices
- Track record of driving innovation in restaurant or customer-facing technology
- Experience leading technology transformation or modernization initiatives
- Advanced degree in technology, business, or related field
Responsibilities
- Define and execute enterprise restaurant technology strategy aligned to growth and operational priorities
- Lead end-to-end lifecycle of POS, KDS, payments, labor, inventory, and in-store systems
- Drive improvements in speed of service, accuracy, uptime, and team member experience
- Oversee large-scale implementations, upgrades, and restaurant technology rollouts
- Ensure system reliability, support performance, and incident response readiness
- Partner cross-functionally to deliver secure, integrated, and scalable solutions
- Manage vendor selection, negotiations, and ongoing performance optimization
- Own capital and operating budgets with a focus on ROI and cost discipline
- Build and lead high-performing teams focused on innovation and continuous improvement
Benefits
- Competitive Weekly Pay
- Bonus Program that scales up to 2.5X payout potential based on company results
- 5 weeks PTO
- Flex Weeks
- Paid Corporate Holidays
- Paid Parental Leave
- 401(k) match $1/$1 up to 4%
- Competitive Medical, Dental and Vision Benefits
- Short-term and Long-term Disability Benefits
- Opportunities for Career Development and Growth
- Whataburger Family Foundation - Scholarship Program (dependents eligible) and Hardship Grant Assistance
- Wireless Service Discounts
- Computer & Software Discounts
- Fitness / Gym Discounts
- Awards and recognition for all you do
- Retirement Celebration Program
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
Associate degree
