Vice Preseident Technical Architecture & AI Transformation

Fusion Risk Management•,

About The Position

Fusion Risk Management is seeking a hands-on technical executive to serve as Vice President, Technical Architecture & AI Transformation. This dual-mandate leadership role involves leading Fusion's Technical Architecture practice and personally building and directing the development of AI tooling for Professional Services. The role requires a leader who can manage and mentor technical architects, establish practice standards, support complex customer engagements, and act as the senior technical authority. As Fusion expands to new platforms like ServiceNow alongside its current Salesforce foundation, this leader will need deep architectural expertise in at least one, preferably Salesforce, and sufficient depth in the other to lead effectively. The role also involves direct coding for AI tooling development and defining the roadmap, standards, and security for AI-enabled delivery tools.

Requirements

Deep architectural expertise in Salesforce (preferred) and sufficient depth in ServiceNow.
Experience building and directing the development of AI tooling.
Experience managing and mentoring technical architects.
Experience establishing practice standards and operating practices.
Experience supporting complex customer engagements.
Experience acting as a senior technical authority for enterprise and regulated customers.
Experience evaluating and modernizing core delivery infrastructure, architecture standards, and technical tooling.
Experience participating in deal-scoping governance.
Experience defining technical architecture, development standards, and roadmaps for AI-enabled tooling.
Experience establishing guardrails, security controls, and operating models for AI usage.
Experience driving adoption of new tools and processes.
Experience evaluating emerging AI and LLM capabilities.
Experience supporting sales teams in technical discussions.
Experience engaging with enterprise architecture and security stakeholders.
Experience partnering with Sales and Professional Services leadership.

Nice To Haves

Hands-on technical executive experience.

Responsibilities

Lead and mentor the Technical Architecture team, setting technical standards, operating practices, and direction for the function.
Serve as Fusion's senior technical escalation point and architectural authority for enterprise and regulated customers.
Own hiring, promotion, compensation, performance management, and career development for the Technical Architecture practice.
Build the team's capability on a second enterprise platform as Fusion expands to ServiceNow alongside its Salesforce foundation.
Own the evaluation and modernization of core delivery infrastructure, architecture standards, and technical tooling.
Participate in deal-scoping governance before delivery commitments are made, helping ensure proposed solutions are technically sound, secure, and deliverable.
Personally build production AI tooling used internally by Professional Services while directing development work performed by a dedicated full-stack engineer and participating architecture team members.
Define the technical architecture, development standards, and roadmap for AI-enabled delivery tooling that improves the quality, consistency, and efficiency of Professional Services work.
Establish the guardrails, security controls, and operating model required to use AI safely against live customer environments and sensitive enterprise data.
Drive adoption across Professional Services through structured rollout, enablement, training, feedback loops, and continuous improvement.
Evaluate emerging AI and LLM capabilities for practical application within Fusion's delivery model and translate promising capabilities into production-ready tools.
Support the Sales team in prospect and customer engagements by answering technical questions about Fusion, solution architecture, integrations, security, and the underlying platform ecosystem.
Engage credibly with enterprise architecture, security, and technical stakeholders during complex sales cycles, particularly for large and regulated organizations.
Partner with Sales and Professional Services leadership to identify technical risks, dependencies, and delivery considerations before commitments are finalized.