Vice President, Technical Account Manager
Cantor Fitzgerald/BGC•New York, NY
About The Position
The Technical Account Manager (TAM) is a vital link between Lucera's engineering expertise and our clients' operational needs. As a TAM, you will be the primary technical and business workflow escalation point for the LumeFX Support Team, taking ownership of product deliveries to ensure top-notch implementations within agreed timelines. Your role is pivotal in maintaining strong client relationships and ensuring the success of our products.
Requirements
- Vital link between engineering expertise and client operational needs.
- Primary technical and business workflow escalation point for the LumeFX Support Team.
- Ownership of product deliveries.
- Ensure top-notch implementations within agreed timelines.
- Maintain strong client relationships.
- Ensure the success of our products.
Responsibilities
- Serve as the primary technical and business workflow escalation point for the LumeFX Support Team.
- Take ownership of product deliveries to ensure top-notch implementations within agreed timelines.
- Maintain strong client relationships.
- Ensure the success of our products.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
Education Level
No Education Listed
