Strategic Planning & Investment Strategy-Payments-Vice President

JPMorgan Chase & Co.•Chicago, IL

5h•$99,750 - $180,000

About The Position

As the Vice President of Strategic Planning & Investment Strategy for Payments Acquiring’s Strategic Investments & Analytics group, you are an integral part of the team that innovates new product offerings. You are responsible for leading the process for our portfolio-level strategic planning, prioritization, and performance analytics. Using your strong business acumen and deep understanding of what drives product success, you help optimize where the organization invests and how it measures growth, scalability, and client experience. Through a commitment to scalability, financial growth, and program-wide strategy, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations. The Strategic Investments & Analytics group is responsible for driving an evolving suite of new platforms, products and services that process nearly $3 trillion in volume each year and power millions of businesses worldwide. The team owns the process for prioritizing and planning the delivery of enhancements and new solutions on the Payments Acquiring platform, as well as providing reporting and insights into the KPIs most relevant to its growth and performance. The Vice President of Strategic Planning will be a key leader within this group, shaping and facilitating global delivery roadmap decisions across key segments including e-Commerce, Omnichannel, Small Business, and Embedded Payments & Services. Tasked with owning a comprehensive strategic planning process, you will be exceptionally structured in your thinking and day-to-day approach, with strong critical thinking skills and an ownership mindset.

Requirements

8+ years of work experience, with 5+ years in Product Strategy, Technology Strategy, Corporate Strategy, or Consulting
Bachelor’s degree required
Proven ability to lead and execute strategic planning processes, including the development of short-term and long-term roadmaps, within a technology product context
Experience with the delivery process for technology products, with a focus on aligning product strategy with business objectives in the payments domain
Advanced PowerPoint presentation skills, with the ability to design, build and deliver compelling presentations that effectively communicate complex business strategies to executive leaders
Advanced proficiency in data analysis, using tools such as Excel to extract insights and inform strategic decision-making processes
Demonstrated ability to engage and lead discussions with senior-level stakeholders
Strong attention to detail in designing and implementing processes, ensuring thorough documentation of each step
Proven ability to work collaboratively in a team-oriented environment, fostering cooperation and being willing to take on whatever work is needed for success of the team and broader organization
Demonstrated ability to manage multiple projects simultaneously, prioritizing tasks effectively to meet ambitious strategic goals.
Effective verbal and written communication skills, with the ability to articulate complex strategies to diverse stakeholders.

Nice To Haves

Success within a consulting firm or internal strategy team, with a demonstrated understanding of industry best practices and innovative strategy methodologies
Demonstrated understanding of how to build agentic workflows and leverage AI to improve efficiency and effectiveness of business processes
Experience working effectively in a highly matrixed, complex organization
Understanding of technology product delivery and/or the payments acquiring industry
MBA or graduate degree in a related field

Responsibilities

Leverage strong strategic thinking and analytical skills to drive decision-making processes both independently and in collaboration with executive leaders
Build, implement, and own processes for prioritizing platform investments and building a detailed payments product investment roadmap that maximizes business success, financial returns, and achievement of KPIs
Partner with product, technology, and business leaders to identify KPIs within their areas that most directly relate to performance success and drive financial growth for the Merchant Services business
Prepare and lead executive leadership meetings focused on establishing the program’s product delivery roadmap and making key prioritization and investment decisions
Build compelling PowerPoint presentations that effectively communicate the business' decisions, goals and plans from a strategic roadmap perspective for the next 1-2 years
Use AI tools and agentic workflows to improve efficiency and effectiveness of existing prioritization and planning processes, while providing leaders and stakeholders with increased access to key performance-related insights
Use advanced Excel skills, including complex formulas and visualizations, to manipulate and analyze data in a way that delivers the necessary strategic insights in a repeatable way
Work across multiple projects simultaneously, demonstrating effective project management skills and prioritization instincts
Foster a team-oriented mindset, leading within the team and collaborating with colleagues across the business to achieve shared goals
Effectively communicate complex strategies and plans to diverse stakeholders