Vice President, Strategic Accounts

Freeman•Philadelphia, PA

2d•Hybrid

About The Position

The Vice President, Strategic Accounts role involves the management of accounts, which you will lead and oversee, and support projects and programs worldwide. The focus of the responsibilities will be on long-term innovative strategies to improve a client’s programs and portfolio. The VPSA will grow accounts by strategically offering a variety of Sparks’ products and services, and will leverage the talents and strengths of 12 global facilities, an accomplished and diversified creative staff, project managers, production and graphics teams, logistics managers, creative technologists, event specialists and marketing support to improve and support your client’s event marketing business. The Vice President, Strategic Accounts will also act as liaison on specific account projects branching and coordinating work with all internal departments, facilitating information between strategy, creative, production and fabrication and client(s). This position will support our Growth (Sales) team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show site 2-3 days per week. The ideal candidate will be based out of any of the following locations: Philadelphia, PA Grand Prairie, TX Royal Oak, MI Milwaukee, WI Fort Wayne, IN

Requirements

Bachelor’s degree or equivalent experience
12+ years successful event/experiential industry experience in a major agency, communications company or production company
Strong client management, organizational and both verbal and written communication skills.
Demonstrated account management competencies: accountability for results, client focus, team effectiveness, developing others, sales drive, organizational sophistication and influencing others.
Successful performance record of volume sales management and growth with mixed client/program portfolio
Ability to anticipate problems, proactively determine solutions and take action within a fast-paced environment
Entrepreneurial spirit, flexibility, positive attitude and enthusiastic team player
Motivated, resourceful and self-driven; ability to operate within a fast-paced environment
Tech-Savvy; Proficient in the Google G Suite, Microsoft Office, social networking platforms, collaborative team project management software, Salesforce, etc
Proficient in Google Drive and Microsoft Office
Strong attention to detail, a positive attitude, and a team player
Ability to operate within a fast-paced environment
Excellent written, verbal and interpersonal communication skills

Nice To Haves

Healthcare industry experience strongly preferred

Responsibilities

Develop a thorough understanding of Sparks (infrastructure, capabilities, and staff roles) and devise communication strategies to present our complete portfolio of offerings to clients in order to grow client revenue
Build and maintain strong relationships with clients at all levels and across all industries, understanding their business and marketing initiatives in order to provide effective solutions.
Build trust and loyalty to ensure client needs are listened to, understood, and responded to in a timely way.
Provide annual client forecasts and month to month financial updates in Sparks systems
Complete strategic briefs as needed for project kick-off meetings both internally and externally
Communicate clearly to the client regarding roles and responsibilities, scope, budget, schedules, and project status.
Collaborate closely with Sparks' internal teams, especially project leads in order to gain an understanding of the appropriate roles required to execute each program.
Remain involved with the team from project inception through execution in order to guarantee client objectives are met.
Strategize and collaborate with the Marketing and Creative departments to prepare RFPS, RFIs, and presentations.
Participate in creative brainstorms.
Develop new business opportunities within established accounts as well as prospects for portfolio growth
Provide reporting on items such as prospect meetings, new opportunities, sales forecasts, and project development.
Attend shows, industry events, educational seminars, sales meetings to keep apprised of all relevant client, industry and market developments
Participate as a team player in providing overall value to the company
Understand and practice the company's Code Ten Vision for service and performance
Travel as required for client visits, events and shows
Other duties as assigned