Vice President - Strategic Accounts Management - Raleigh/Charlotte, North Carolina
About The Position
The Vice President - Strategic Accounts plays a critical role in advancing Caris Life Sciences’ enterprise precision medicine strategy by building, expanding, and sustaining system-level partnerships across surgery, pathology, and oncology. The role owns executive and senior administrative relationships within complex health systems, academic centers, and large group practices, and drives enterprise-wide adoption of Caris’ molecular diagnostics and precision oncology solutions. This position functions as a strategic operator, project leader, and trusted advisor. It integrates commercial strategy with project management, data-driven execution, and cross-functional coordination to support the implementation, scale, and sustainability of precision medicine programs. Although it is not a direct people-manager role, it provides indirect leadership and aligns stakeholders to help Regional Business Directors and field teams achieve regional and enterprise growth objectives. The role requires significant regional travel, approximately more than 50%. Evening, weekend, or holiday work may be required based on customer needs and business priorities, and after-hours responsiveness may be needed for critical customer or enterprise issues. Job-specific, compliance, safety, product, systems, regulatory, and commercial-process training will be assigned or required. Employment is contingent on successful completion of applicable pre-employment checks, including a criminal background check, drug screening, and reference verification; a credit check may apply to certain positions.
Requirements
- Bachelor’s degree in life sciences, business, or a related field.
- Minimum of 5–7 years of experience in strategic account management, oncology diagnostics, precision medicine, or complex healthcare sales.
- Strong understanding of molecular diagnostics, next-generation sequencing (NGS), oncology workflows, and pathology/laboratory operations.
- Demonstrated success driving growth within complex, matrixed healthcare environments.
- Ability to influence without direct authority and lead cross-functional and field teams.
- Proficiency in CRM systems such as Salesforce, reporting tools, and Microsoft Office Suite.
- Ability to successfully complete applicable pre-employment processes, including background check, drug screening, and reference check.
- Ability to sit or stand for extended periods while working remotely or on-site with customers.
- Ability to travel by air and automobile for customer meetings and regional responsibilities.
- Ability to lift and carry materials up to 25 pounds occasionally.
- Willingness to travel regionally approximately more than 50%.
- Evening, weekend, holiday, or after-hours work may be required based on customer needs and business priorities.
Nice To Haves
- MBA or other advanced degree.
- Formal project management training or PMP certification.
- Experience supporting enterprise- or health-system-level partnerships.
- Established relationships within academic medical centers or large integrated delivery networks.
- Strong analytical, organizational, and executive communication skills.
Responsibilities
- Own and manage executive-level relationships within strategic accounts, including CEOs, CMOs, COOs, CFOs, Cancer Center Directors, laboratory leaders, and health system administrators.
- Develop, execute, and maintain enterprise-level account strategies spanning surgical workflows, pathology operations, and oncology care delivery.
- Identify opportunities to integrate Caris molecular profiling and precision oncology solutions into clinical pathways, institutional standards of care, and system-wide protocols.
- Lead Quarterly Business Reviews focused on performance, utilization trends, outcomes, and future growth initiatives.
- Analyze account- and regional-level data to identify growth opportunities, adoption barriers, and productivity gaps.
- Partner with Regional Business Directors to align enterprise priorities with regional planning, prioritization, and tactical execution.
- Provide indirect leadership, mentorship, and subject matter expertise to Oncology Account Executives, Oncology Case Managers, and supporting field roles.
- Own strategic initiatives, including complex account onboarding, precision medicine program launches, pathology-driven initiatives, workflow optimization, EMR integrations, and service improvements.
- Coordinate execution across Operations, Client Services, Laboratory, Medical Affairs, IT, and Marketing to deliver enterprise initiatives.
- Define project scope, timelines, deliverables, and success metrics, and track progress using CRM and project management tools.
- Support new business development and account expansion through complex deal strategy, value positioning, and navigation of institutional decision-making processes.
- Serve as a senior escalation point for strategic accounts and align customer expectations with Caris operational performance.
- Represent Caris Life Sciences at the highest levels of customer leadership as a long-term precision medicine partner.
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What This Job Offers
Job Type
Full-time
Career Level
Executive
