Vice President, Specialist Sales

Mastercard•Boston, MA

8d•$204,000 - $391,000•Remote

About The Position

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. At Ethoca, you can join a team of top business and technology innovators who are transforming the industry. We are changing the payments landscape and reinventing the way global merchants and issuers collaborate, through real-time data exchange, to create efficiencies and elevate consumer experiences. Our relentless customer focus is what makes us a multi award-winning business. We believe that when people come together, it unlocks potential. Our collaborative environment enables our teams to deliver and develop solutions that provide safety, security and convenience for our customers. Ethoca is a place where risk-takers thrive, change makers excel, and innovators shape a better tomorrow. Innovation requires taking thoughtful risks and moving with speed and agility, so that’s what we do. Ethoca, a Mastercard company, is seeking a VP, Issuer Specialty Sales, North America. The objective of this position is to drive the sales of Ethoca products and services to top-tier issuers in North America, while working closely with Mastercard Account Managers and the Services Business Development team to accelerate market penetration, strengthen customer relationships, and deliver revenue growth. Ethoca is viewed as an extremely successful “Gold Standard” Mastercard acquisition and integration. To support our continued scaling, growth and success, we are seeking a senior sales leader to broaden market penetration of Ethoca solutions with top-tier issuers, digital banks and fintechs across North America. In alignment with Mastercard Account Managers and the Services Business Development team, this role is responsible for identifying business opportunities, advancing strategic issuer relationships, and achieving sales objectives for Ethoca’s products and services in the region. The successful candidate will utilize a consultative sales approach and maintain the flexibility to adapt solutions and value propositions to meet both technical and business buyer needs, creating long-term trusted relationships and driving measurable commercial results. This role requires operating effectively within a matrixed organization, leveraging the full breadth of Mastercard’s account relationship model, and partnering closely with internal product, technology, account management and business development teams to accelerate sales, support implementations and optimize client outcomes. The VP will also serve as an ambassador for Ethoca at industry events and executive client engagements, positioning Mastercard as a strategic business partner, thought leader and trusted advisor. Location is flexible within the United States, with travel required to support business needs.

Requirements

Proven experience selling complex, recurring-fee SaaS or network-based solutions to financial institutions, with a strong preference for experience working with card issuers and a solid understanding of issuer business models and digital banking channels.
Strong knowledge of the payments ecosystem, including fintechs, digital disruption, disputes and chargebacks, fraud and risk management, and the evolving needs of issuers and their customers.
Demonstrated success leading complex sales initiatives, managing senior client relationships, and navigating large cross-functional organizations to gain adoption, accelerate decisions and deliver commercial outcomes.
Ability to operate in a collaborative, matrixed environment and partner effectively with account management, product, technology and business development teams to drive results.
Strong executive presence with excellent communication, presentation, negotiation and influencing skills, and the ability to position Mastercard and Ethoca credibly with senior stakeholders.
Proven ability to thrive in a fast-paced, entrepreneurial and results-oriented environment, while balancing strategic thinking with hands-on execution.
Track record of building trusted client relationships, identifying growth opportunities, and driving revenue in partnership with internal and external stakeholders.
Willingness to travel as needed to support client engagement, internal collaboration and business development activities across North America.

Responsibilities

Drive the sales of Ethoca products and services to top-tier issuers in North America.
Work closely with Mastercard Account Managers and the Services Business Development team to accelerate market penetration, strengthen customer relationships, and deliver revenue growth.
Identify business opportunities, advance strategic issuer relationships, and achieve sales objectives for Ethoca’s products and services in the region.
Utilize a consultative sales approach and adapt solutions and value propositions to meet both technical and business buyer needs.
Create long-term trusted relationships and drive measurable commercial results.
Operate effectively within a matrixed organization, leveraging the full breadth of Mastercard’s account relationship model.
Partner closely with internal product, technology, account management and business development teams to accelerate sales, support implementations and optimize client outcomes.
Serve as an ambassador for Ethoca at industry events and executive client engagements, positioning Mastercard as a strategic business partner, thought leader and trusted advisor.

Benefits

insurance (including medical, prescription drug, dental, vision, disability, life insurance)
flexible spending account and health savings account
16 weeks of new parent leave
up to 20 days of bereavement leave
80 hours of Paid Sick and Safe Time
25 days of vacation time
5 personal days
10 annual paid U.S. observed holidays
401k with a best-in-class company match
deferred compensation for eligible roles
fitness reimbursement or on-site fitness facilities
eligibility for tuition reimbursement