Vice President - Social Commerce Management

Pattern • Lehi, UT

8d • Onsite

About The Position

Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 66 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. Pattern has been named one of the fastest growing tech companies headquartered in the US by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®.

Requirements

• 8–10+ years of senior leadership experience in retail, brand management, 3P marketplace operations, and P&L ownership (experience in high-velocity channels like TikTok Shop highly preferred).
• Deep functional expertise in retail strategy, promotional execution, 3P marketplace operations, and supply chain/inventory dynamics.
• High level of "merchandising agility"—clear judgment under volatility, sharp strategic decision-making, and strong data-driven problem solving.
• Proven capability to build, lead, and hold accountable cross-functional teams and direct reports.
• Work on-site at the Lehi, Utah headquarters to facilitate seamless cross-functional alignment with finance and operations teams.

Nice To Haves

• Highlight experience scaling brand portfolios, managing P&Ls, and driving 3P/marketplace strategies.
• Share clear examples of how you have established operating standards and cross-functional accountability across complex teams.
• Demonstrate strong merchandising agility and data-driven decision-making in volatile or high-growth channel environments.

Responsibilities

• Maintain end-to-end ownership of the full book of business, continuously assessing which brands and accounts require support or intervention in order to identify risk early and act ahead of performance impact.
• Serve as the primary escalation point for the portfolio, applying a solution-oriented approach to diagnose root causes efficiently and drive issues to resolution.
• Lead cross-functional initiatives in partnership with inventory management, ecommerce operations, and broader operations teams to ensure execution alignment, identify organizational gaps, and remove barriers to performance.
• Coach and develop Social Commerce Directors on playbooks, automation adoption, and client management standards, building organizational capability that supports increased autonomy as the business scales.
• Own forecasting and P&L management at both the brand and organizational level, driving profitability, informing promotional strategy, and ensuring financial performance remains closely aligned with strategic priorities.

Benefits

• Unlimited PTO
• Paid Holidays
• Onsite Fitness Center
• Company Paid Life Insurance
• Casual Dress Code
• Competitive Pay
• Health, Vision, and Dental Insurance
• 401(k) match. Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed