Vice President - Social Commerce Management

Pattern • Lehi, UT

6d • Onsite

About The Position

Pattern is seeking a Vice President of Social Commerce Management to lead brand management, direct category leaders, drive 3P marketplace growth, and establish scalable operating standards within a fast-moving marketplace ecosystem. Pattern accelerates brands on global ecommerce marketplaces using proprietary technology and AI, optimizing advertising, content management, logistics, pricing, forecasting, and customer service. The company leverages over 66 trillion data points and sophisticated machine learning models to drive profitable revenue growth for hundreds of global brands across more than 60 marketplaces. Pattern has been recognized as one of the fastest-growing tech companies in North America by Deloitte, one of the best-led companies by Inc., and one of Newsweek’s Global Most Loved Workplaces®.

Requirements

• 8–10+ years of senior leadership experience in retail, brand management, 3P marketplace operations, and P&L ownership.
• Deep functional expertise in retail strategy, promotional execution, 3P marketplace operations, and supply chain/inventory dynamics.
• High level of "merchandising agility"—clear judgment under volatility, sharp strategic decision-making, and strong data-driven problem solving.
• Proven capability to build, lead, and hold accountable cross-functional teams and direct reports.
• Work on-site at the Lehi, Utah headquarters to facilitate seamless cross-functional alignment with finance and operations teams.

Nice To Haves

• Experience in high-velocity channels like TikTok Shop highly preferred.

Responsibilities

• Maintain end-to-end ownership of the full book of business, continuously assessing which brands and accounts require support or intervention to identify risk early and act ahead of performance impact.
• Serve as the primary escalation point for the portfolio, applying a solution-oriented approach to diagnose root causes efficiently and drive issues to resolution.
• Lead cross-functional initiatives in partnership with inventory management, ecommerce operations, and broader operations teams to ensure execution alignment, identify organizational gaps, and remove barriers to performance.
• Coach and develop Social Commerce Directors on playbooks, automation adoption, and client management standards, building organizational capability that supports increased autonomy as the business scales.
• Own forecasting and P&L management at both the brand and organizational level, driving profitability, informing promotional strategy, and ensuring financial performance remains closely aligned with strategic priorities.

Benefits

• Unlimited PTO
• Paid Holidays
• Onsite Fitness Center
• Company Paid Life Insurance
• Casual Dress Code
• Competitive Pay
• Health, Vision, and Dental Insurance
• 401(k) match (Pattern matches 100% of the first 3% in eligible compensation deferred and 50% of the next 2% in eligible compensation deferred).

What This Job Offers

• Job Type: Full-time
• Career Level: Executive
• Education Level: No Education Listed