Vice President, Small Business Card Portfolio Strategy

JPMorgan Chase & Co.•New York, NY
•$133,000 - $215,000

About The Position

As a Vice President on the Small Business Card team, you lead cross-portfolio strategy for spend, lending, and rewards. You use rigorous analytics to prioritize initiatives, improve portfolio economics, and balance growth with prudent risk management. Working with product, analytics, risk, finance, and delivery partners, you set direction, align stakeholders, and drive measurable results across a multi-quarter roadmap. Applicants must be authorized to work for any employer in the United States. Immigration sponsorship and sponsorship transfers are not available. Final job grade and corporate title will be determined at the time of offer and may differ from the posting.

Requirements

  • At least 6 years of experience in analytics, risk, finance, strategy, or portfolio management.
  • Ability to interpret and communicate portfolio performance indicators, such as losses, delinquency, approval quality, utilization, line management, revolving behavior, and profitability drivers.
  • Strong analytical problem-solving skills, including hypothesis-driven thinking, root-cause analysis, and opportunity sizing.
  • Demonstrated experience taking initiatives from concept through delivery, including defining success metrics and managing dependencies.
  • Strong stakeholder management and influence skills in a matrixed environment.
  • Excellent written and verbal communication skills, including executive-level storytelling and concise synthesis.
  • Ability to prioritize multiple concurrent initiatives and deliver results with accountability.
  • Bachelor’s degree.
  • Authorization to work for any employer in the United States; sponsorship is not available.

Nice To Haves

  • Experience in credit cards, unsecured lending, or payments.
  • Experience with rewards strategy, rewards economics, or loyalty program optimization.
  • Experience partnering closely with risk management teams to balance growth and credit performance.

Responsibilities

  • Lead analytics-supported cross-portfolio spend and lending strategy, including opportunity sizing, prioritization, sequencing, and impact forecasting.
  • Translate portfolio performance and unit economics into strategic recommendations and decisions.
  • Analyze customer segments and behaviors, including spend, revolving, utilization, and rewards redemption, to identify growth opportunities and emerging risks.
  • Partner with risk and lending stakeholders to align growth plans with risk appetite, performance targets, and portfolio resilience.
  • Optimize rewards value and redemption economics to improve engagement and sustainable returns.
  • Define test-and-learn roadmaps, measurement plans, and success metrics; interpret results and scale effective initiatives.
  • Create executive-ready narratives connecting insights to tradeoffs, decisions, and actions.
  • Drive cross-functional alignment and execution against roadmap commitments, dependencies, and timelines.
  • Monitor key portfolio indicators and recommend course corrections to improve outcomes.

Benefits

  • Competitive total rewards package, including base salary determined by role, experience, skill set, and location.
  • Eligible roles may receive commission-based pay and/or discretionary incentive compensation in cash and/or forfeitable equity.
  • Comprehensive health care coverage.
  • On-site health and wellness centers.
  • Retirement savings plan.
  • Backup childcare.
  • Tuition reimbursement.
  • Mental health support.
  • Financial coaching.
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